EXCEPTION ACCESS VIOLATION in jsoundds.dll on Windows XP (Home | Pro)

We've been getting this error for a long time now and we have no idea how to fix it, debug it, or avoid it.

Any help or ideas that anyone could give would be great.

Thanks in advance

#

# An unexpected error has been detected by HotSpot Virtual Machine:

#

# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d4a2254, pid=3932, tid=3744

#

# Java VM: Java HotSpot(TM) Client VM (1.5.0_06-b05 mixed mode)

# Problematic frame:

# C [jsoundds.dll+0x2254]

#

T H R E A D

Current thread (0x00857670): JavaThread"Player Thread" [_thread_in_native, id=3744]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Registers:

EAX=0x000000be, EBX=0x180efa54, ECX=0x00000dd4, EDX=0x00000000

ESP=0x180efa34, EBP=0x180efa60, ESI=0x00910fc0, EDI=0x000000be

EIP=0x6d4a2254, EFLAGS=0x00010206

Top of Stack: (sp=0x180efa34)

0x180efa34:180efa5c 00000000 00914f70 00910fc0

0x180efa44:00857670 00000e92 00000000 00000000

0x180efa54:00000000 00000000 00000000 180efa7c

0x180efa64:6d4a2a77 00000f80 00000001 02c729c8

0x180efa74:00910fc0 00910fc0 180efaa8 6d4a1bae

0x180efa84:00910fc0 00000001 00f2cd0d 00857730

0x180efa94:180efaa4 00914f70 00000000 00000001

0x180efaa4:137429b0 180efb08 00f14a50 00000001

Instructions: (pc=0x6d4a2254)

0x6d4a2244:00 00 00 ff 75 ec 8d 5d fc 8b 56 08 53 8d 5d f4

0x6d4a2254:8b 3a 53 8d 5d f8 53 8d 5d f0 53 50 51 52 ff 57

Stack: [0x180b0000,0x180f0000), sp=0x180efa34, free space=254k

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

C [jsoundds.dll+0x2254]

C [jsoundds.dll+0x2a77]

C [jsoundds.dll+0x1bae]

J com.sun.media.sound.DirectAudioDevice$DirectDL.drain()V

J net.interactions.util.IPlayer$PlayerThread.run()V

v ~OSRAdapter

v ~StubRoutines::call_stub

V [jvm.dll+0x845a9]

V [jvm.dll+0xd9317]

V [jvm.dll+0x8447a]

V [jvm.dll+0x841d7]

V [jvm.dll+0x9ed69]

V [jvm.dll+0x109fe3]

V [jvm.dll+0x109fb1]

C [MSVCRT.dll+0x2a3b0]

C [kernel32.dll+0xb683]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

J com.sun.media.sound.DirectAudioDevice.nIsStillDraining(JZ)Z

J com.sun.media.sound.DirectAudioDevice$DirectDL.drain()V

J net.interactions.util.IPlayer$PlayerThread.run()V

v ~OSRAdapter

v ~StubRoutines::call_stub

P R O C E S S

Java Threads: ( => current thread )

0x00915b00 JavaThread"starter thread" [_thread_in_native, id=2948]

0x00910040 JavaThread"readerThread" [_thread_new, id=3892]

=>0x00857670 JavaThread"Player Thread" [_thread_in_native, id=3744]

0x00852480 JavaThread"Java Sound Event Dispatcher" daemon [_thread_blocked, id=3708]

0x008556c0 JavaThread"earn break time thread" [_thread_blocked, id=2988]

0x0084d4f0 JavaThread"iRouter socket reader" [_thread_in_vm, id=3472]

0x008441e0 JavaThread"allower thread" [_thread_blocked, id=3988]

0x0086dc40 JavaThread"Timer-0" [_thread_blocked, id=3148]

0x0086ed30 JavaThread"Thread-40" daemon [_thread_blocked, id=2796]

0x0087ea30 JavaThread"queued IMAppender messages sender" [_thread_blocked, id=3700]

0x0087e050 JavaThread"Smack Listener Processor" daemon [_thread_blocked, id=3184]

0x0087dad0 JavaThread"Smack Packet Reader" daemon [_thread_in_native, id=3072]

0x0087d8f0 JavaThread"Smack Packet Writer" daemon [_thread_blocked, id=1168]

0x008446d0 JavaThread"Java2D Disposer" daemon [_thread_blocked, id=1648]

0x0083fe30 JavaThread"DestroyJavaVM" [_thread_blocked, id=3316]

0x0083eb40 JavaThread"javawsApplicationMain" [_thread_in_native, id=3436]

0x0083ab60 JavaThread"traceMsgQueueThread" daemon [_thread_blocked, id=1700]

0x008380a0 JavaThread"AWT-Windows" daemon [_thread_in_native, id=1060]

0x008300d0 JavaThread"Low Memory Detector" daemon [_thread_blocked, id=2216]

0x0082f510 JavaThread"CompilerThread0" daemon [_thread_blocked, id=3728]

0x0082e3f0 JavaThread"Signal Dispatcher" daemon [_thread_blocked, id=2860]

0x0082d810 JavaThread"Finalizer" daemon [_thread_blocked, id=4072]

0x0082c570 JavaThread"Reference Handler" daemon [_thread_blocked, id=3612]

Other Threads:

0x0082b840 VMThread [id=3960]

0x00832be0 WatcherThread [id=1056]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap

defnew generationtotal 9216K, used 4578K [0x02b70000, 0x03560000, 0x03f20000)

eden space 8256K, 53% used [0x02b70000, 0x02fbea30, 0x03380000)

from space 960K, 17% used [0x03380000, 0x033aa108, 0x03470000)

tospace 960K,0% used [0x03470000, 0x03470000, 0x03560000)

tenured generationtotal 121024K, used 19286K [0x03f20000, 0x0b550000, 0x12b70000)

the space 121024K, 15% used [0x03f20000, 0x051f59f8, 0x051f5a00, 0x0b550000)

compacting perm gen total 12544K, used 12438K [0x12b70000, 0x137b0000, 0x16b70000)

the space 12544K, 99% used [0x12b70000, 0x13795ae8, 0x13795c00, 0x137b0000)

No shared spaces configured.

Dynamic libraries:

0x00400000 - 0x0040c000 C:\Program Files\Java\jre1.5.0_06\bin\javaw.exe

0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll

0x7c800000 - 0x7c8f4000 C:\WINDOWS\system32\kernel32.dll

0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll

0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll

0x77d40000 - 0x77dd0000 C:\WINDOWS\system32\USER32.dll

0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll

0x77c10000 - 0x77c68000 C:\WINDOWS\system32\MSVCRT.dll

0x6d670000 - 0x6d804000 C:\Program Files\Java\jre1.5.0_06\bin\client\jvm.dll

0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll

0x6d280000 - 0x6d288000 C:\Program Files\Java\jre1.5.0_06\bin\hpi.dll

0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL

0x6d640000 - 0x6d64c000 C:\Program Files\Java\jre1.5.0_06\bin\verify.dll

0x6d300000 - 0x6d31d000 C:\Program Files\Java\jre1.5.0_06\bin\java.dll

0x6d660000 - 0x6d66f000 C:\Program Files\Java\jre1.5.0_06\bin\zip.dll

0x6d000000 - 0x6d167000 C:\Program Files\Java\jre1.5.0_06\bin\awt.dll

0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV

0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.dll

0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll

0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll

0x73760000 - 0x737a9000 C:\WINDOWS\system32\ddraw.dll

0x73bc0000 - 0x73bc6000 C:\WINDOWS\system32\DCIMAN32.dll

0x73940000 - 0x73a10000 C:\WINDOWS\system32\D3DIM700.DLL

0x170d0000 - 0x170f4000 C:\PROGRA~1\McAfee\SPAMKI~1\mskoeplg.dll

0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll

0x5d090000 - 0x5d12a000 C:\WINDOWS\system32\COMCTL32.dll

0x77120000 - 0x771ac000 C:\WINDOWS\system32\OLEAUT32.dll

0x6d1f0000 - 0x6d203000 C:\Program Files\Java\jre1.5.0_06\bin\deploy.dll

0x771b0000 - 0x77259000 C:\WINDOWS\system32\WININET.dll

0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll

0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll

0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll

0x7e1e0000 - 0x7e282000 C:\WINDOWS\system32\urlmon.dll

0x7c9c0000 - 0x7d1d5000 C:\WINDOWS\system32\SHELL32.dll

0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll

0x6d5d0000 - 0x6d5ef000 C:\Program Files\Java\jre1.5.0_06\bin\RegUtils.dll

0x745e0000 - 0x748a6000 C:\WINDOWS\system32\msi.dll

0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll

0x76ee0000 - 0x76f1c000 C:\WINDOWS\system32\RASAPI32.DLL

0x76e90000 - 0x76ea2000 C:\WINDOWS\system32\rasman.dll

0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll

0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll

0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\NETAPI32.dll

0x76eb0000 - 0x76edf000 C:\WINDOWS\system32\TAPI32.dll

0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll

0x77c70000 - 0x77c93000 C:\WINDOWS\system32\msv1_0.dll

0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll

0x722b0000 - 0x722b5000 C:\WINDOWS\system32\sensapi.dll

0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll

0x6d3c0000 - 0x6d3df000 C:\Program Files\Java\jre1.5.0_06\bin\jpeg.dll

0x6d240000 - 0x6d27d000 C:\Program Files\Java\jre1.5.0_06\bin\fontmanager.dll

0x6d4c0000 - 0x6d4d3000 C:\Program Files\Java\jre1.5.0_06\bin\net.dll

0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll

0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll

0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll

0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll

0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll

0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll

0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll

0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\wsock32.dll

0x17aa0000 - 0x17aee000 C:\Documents and Settings\iAnalyst\Application Data\Sun\Java\Deployment\cache\javaws\http\Dinternal.interactions.net\P8080\DMiAgent\RNswt-lib.jar\swt-win32-3062.dll

0x763b0000 - 0x763f9000 C:\WINDOWS\system32\comdlg32.dll

0x74d90000 - 0x74dfb000 C:\WINDOWS\system32\USP10.dll

0x74c80000 - 0x74cac000 C:\WINDOWS\system32\oleacc.dll

0x76080000 - 0x760e5000 C:\WINDOWS\system32\MSVCP60.dll

0x17420000 - 0x17439000 c:\progra~1\mcafee.com\vso\McVSSkt.dll

0x6d4e0000 - 0x6d4e9000 C:\Program Files\Java\jre1.5.0_06\bin\nio.dll

0x17d40000 - 0x17d68000 C:\WINDOWS\system32\rsaenh.dll

0x6d470000 - 0x6d495000 C:\Program Files\Java\jre1.5.0_06\bin\jsound.dll

0x6d4a0000 - 0x6d4a7000 C:\Program Files\Java\jre1.5.0_06\bin\jsoundds.dll

0x73f10000 - 0x73f6c000 C:\WINDOWS\system32\DSOUND.dll

0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll

0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll

0x72d20000 - 0x72d29000 C:\WINDOWS\system32\wdmaud.drv

0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv

0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll

0x77bd0000 - 0x77bd7000 C:\WINDOWS\system32\midimap.dll

0x73ee0000 - 0x73ee4000 C:\WINDOWS\system32\KsUser.dll

VM Arguments:

jvm_args: -Xms128M -Xmx256M -Xbootclasspath/a:C:\Program Files\Java\jre1.5.0_06\lib\javaws.jar;C:\Program Files\Java\jre1.5.0_06\lib\deploy.jar -Djnlpx.home=C:\Program Files\Java\jre1.5.0_06\bin -Djnlpx.splashport=4678 -Djnlpx.jvm="C:\Program Files\Java\jre1.5.0_06\bin\javaw.exe" -Djnlpx.remove=true -Djava.security.policy=file:C:\Program Files\Java\jre1.5.0_06\lib\security\javaws.policy -DtrustProxy=true -Xverify:remote -Djnlpx.heapsize=128M,256M

java_command: com.sun.javaws.Main C:\DOCUME~1\iAnalyst\LOCALS~1\Temp\javaws2

Launcher Type: SUN_STANDARD

Environment Variables:

PATH=C:\Program Files\Java\jre1.5.0_06\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared\;"C:\Program Files\Java\jre1.5.0_06\bin"

USERNAME=iAnalyst

OS=Windows_NT

PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 9, GenuineIntel

S Y S T E M

OS: Windows XP Build 2600 Service Pack 2

CPU:total 2 family 15, cmov, cx8, fxsr, mmx, sse, sse2, ht

Memory: 4k page, physical 1038412k(538272k free), swap 2499772k(2040932k free)

vm_info: Java HotSpot(TM) Client VM (1.5.0_06-b05)for windows-x86, built on Nov 10 2005 11:12:14 by"java_re" with MS VC++ 6.0

[12768 byte] By [jboyensa] at [2007-10-3 10:33:18]
# 1
Need some background. Are you a user? Programmer? What program is doing this? When does this happen? What are you doing before this happens? Are there any patterns?Please be more descriptive. But thanks for posting the error.
zadoka at 2007-7-15 5:56:26 > top of Java-index,Developer Tools,Debugging and Profiling Tool APIs...
# 2

Lets see. I wrote the application. It's an application that receives audio data over a socket connection to a server. This happens seemingly randomly, no real pattern has yet emerged. Or at least none we've been able to discern from our testing and our user testing. The application rapidly plays audio chunks sent to it from the socket, so it's using the audio device heavily. It also runs for many days at a time without restarting. Normally used during regular business hours constantly (approx. 14 hours / day, 84 hours / week). We've had this problem for quite some time and it has persisted over various JVM upgrades.

Thanks for the help

jboyensa at 2007-7-15 5:56:26 > top of Java-index,Developer Tools,Debugging and Profiling Tool APIs...
# 3
Strange.I don't have any suggestions other than search the forum. I know there are several other posts about EXCEPTION_ACCESS_VIOLATIONs but you will have to read through them to see if they apply to you.
zadoka at 2007-7-15 5:56:26 > top of Java-index,Developer Tools,Debugging and Profiling Tool APIs...