Norton Internet Security 2006 problems
Hi gurus,
I recently updated my Java SE software to version 1.5.0, build 1.5.0_09-b01. I previously had build 1.5.0_06-b05.
Ever since I installed the update, whenever I open Internet Explorer I get the following error message: "ccApp.exe - Application Error. The instruction at '0x1110cc00' referenced memory at '0x1110cc00.' The memory could not be 'read'. Click on OK to terminate the program."
I know that this problem is tied to my Norton Internet Security 2006 (since ccApp.exe is a part of Norton Internet Security), but I can't get any help from Norton on this.
I have tried uninstalling and reinstalling the Java software, but this has not helped.
I have to have the latest version of Java for my job, so I can't go back to the previous version of Java that I had. Is there any way to make the two programs coexist peacefully?
Thanks,
Jason
[907 byte] By [
LostInWAa] at [2007-10-3 8:10:48]
This problem does not seem to be caused or affected by Java software. ccapp.exe is a file associated with Symantec Norton programs.
The process CC App (ccApp.exe) stands for "common client application" and is used in conjunction with a number of Symantec Norton programs, such as Norton AntiSpam or Norton Antivirus. If the ccApp.exe process is stopped, the programs associated with ccApp.exe will not function properly.
In other words: it's OK to terminate ccAp.exe forcefully during a shutdown, but do not delete the ccApp.exe file because your Norton programs will not work as a result of this action.
Here is the link from Symantec to help you do this.
http://service1.symantec.com/SUPPORT/nav.nsf/d4578f66d8f00a0188256d4e006aaa94/fabda6d82c80fdce88256ca8006c5cce?OpenDocument&src=bar_sch_nam
The ccApp.exe problem [has been fixed] ... in the latest Common Client and Norton AntiSpam program updates. To install the update, start your Norton product, run LiveUpdate, download the updates (including any Common Client updates and the Norton AntiSpam program update if it is listed), and then restart the computer when you are asked to do so. "
Here is the link of the site that has this information
http://www.infopackets.com/channels/en/windows/gazette/2005/20050929_ccapp_exe_error_during_shutdown.htm
