IE 6 auto close by Java Hotspot and error msg generated
I am using IE version: 6.0.2900.2180.xpsp.050928-1517; and Windows XP Professional Version 2002 Service Pack 2
I was opening a link from the ESD HKgov website, the page was checking my settings to verify compatibility to their program (Window Titled: Check Client Config).
Here is the link:
http://www.esd.gov.hk/campaign/smart_id/chi/default.asp
When I click on "Book Now" (Link:
http://www.esd.gov.hk/goto.asp?source=MK_SmartID_ESD_CAMPAIGN_WP_C_SmartIDJumppageNavToApp&url=www.esd.gov.hk/common/redirect.asp?appID=1006c&sslflag=F)
The instance this page was opened, it was closed immediately and automatically generated an error Notepad message on the Desktop. The error message is posted below, can anyone help?
WW
#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d6f4da4, pid=3572, tid=2804
#
# Java VM: Java HotSpot(TM) Client VM (1.5.0_06-b05 mixed mode, sharing)
# Problematic frame:
# C 0x6d6f4da4
#
T H R E A D
Current thread (0x01cbd660): JavaThread "main" [_thread_in_vm, id=2804]
siginfo: ExceptionCode=0xc0000005, reading address 0x00000008
Registers:
EAX=0x00000000, EBX=0x00000000, ECX=0x00000008, EDX=0x00000000
ESP=0x06045aec, EBP=0x06045b1c, ESI=0x01cbd660, EDI=0x00000000
EIP=0x6d6f4da4, EFLAGS=0x00010246
Top of Stack: (sp=0x06045aec)
0x06045aec:6d6f75fd 00000000 00000000 01cbd720
0x06045afc:6d31775b 0000000c 20a94368 00000000
0x06045b0c:06045b0c 00000000 01cb8374 00000000
0x06045b1c:06045b40 6d304d43 01cbd720 6d31776c
0x06045b2c:00000000 01cbd720 00000000 00000000
0x06045b3c:01cbd720 06045b68 6d305543 01cbd720
0x06045b4c:06045b73 6d31776c 6d317760 6d317748
0x06045b5c:01c8c4fc 01cbd720 01cbd720 06045b80
Instructions: (pc=0x6d6f4da4)
0x6d6f4d94:e8 aa 1e ff ff c3 8b 44 24 04 8b 0d 58 42 7e 6d
0x6d6f4da4:8b 04 01 c3 8b 44 24 04 8b 0d 54 42 7e 6d 8b 04
Stack: [0x05f50000,0x06050000), sp=0x06045aec, free space=982k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C 0x6d6f4da4
C 0x6d304d43
C 0x6d305543
C 0x6d3055dc
C 0x6d3018ba
j java.lang.ClassLoader$NativeLibrary.load(Ljava/lang/String;)V+0
j java.lang.ClassLoader.loadLibrary0(Ljava/lang/Class;Ljava/io/File;)Z+300
j java.lang.ClassLoader.loadLibrary(Ljava/lang/Class;Ljava/lang/String;Z)V+48
j java.lang.Runtime.load0(Ljava/lang/Class;Ljava/lang/String;)V+57
j java.lang.System.load(Ljava/lang/String;)V+7
v ~StubRoutines::call_stub
C 0x6d6f45a9
C 0x6d749317
C 0x6d6f447a
C 0x6d6fb4b3
C 0x6d4543cf
C 0x6d451eb2
C 0x6d405a1d
C 0x6d591aae
C [ssv.dll+0xa627]
C [ole32.dll+0x2180a]
C [ole32.dll+0x4d6cc]
C [ole32.dll+0x4d3e6]
C [ole32.dll+0x36212]
C [ole32.dll+0x360fe]
C [ole32.dll+0x362e4]
C [ole32.dll+0x36290]
C [ole32.dll+0x4ddf4]
C [ole32.dll+0x4ddab]
C [ole32.dll+0x36337]
C [ole32.dll+0x360fe]
C [ole32.dll+0x36118]
C [ole32.dll+0x360fe]
C [ole32.dll+0x35f92]
C [ole32.dll+0x35e4b]
C [ole32.dll+0x35dcd]
C [urlmon.dll+0x3040a]
C [urlmon.dll+0x3da9b]
C [urlmon.dll+0x3e002]
C [urlmon.dll+0x3e33b]
C [mshtml.dll+0x279997]
C [mshtml.dll+0x279d3a]
C [mshtml.dll+0x2731e5]
C [mshtml.dll+0x27d5bc]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j java.lang.ClassLoader$NativeLibrary.load(Ljava/lang/String;)V+0
j java.lang.ClassLoader.loadLibrary0(Ljava/lang/Class;Ljava/io/File;)Z+300
j java.lang.ClassLoader.loadLibrary(Ljava/lang/Class;Ljava/lang/String;Z)V+48
j java.lang.Runtime.load0(Ljava/lang/Class;Ljava/lang/String;)V+57
j java.lang.System.load(Ljava/lang/String;)V+7
v ~StubRoutines::call_stub
P R O C E S S
Java Threads: ( => current thread )
0x01cfd880 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=2604]
0x01c82c08 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3068]
0x01d7fe80 JavaThread "AWT-Shutdown" [_thread_blocked, id=3244]
0x01d183c8 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=1128]
0x01ca5a80 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2776]
0x01d0c578 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3468]
0x01d0a918 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3300]
0x01cc50a8 JavaThread "Finalizer" daemon [_thread_blocked, id=3608]
0x01cb0fa8 JavaThread "Reference Handler" daemon [_thread_blocked, id=2856]
=>0x01cbd660 JavaThread "main" [_thread_in_vm, id=2804]
Other Threads:
0x01cd5e30 VMThread [id=3980]
0x01cfe200 WatcherThread [id=2688]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generationtotal 576K, used 345K [0x20a50000, 0x20af0000, 0x211b0000)
eden space 512K, 55% used [0x20a50000, 0x20a966a8, 0x20ad0000)
from space 64K, 100% used [0x20ae0000, 0x20af0000, 0x20af0000)
tospace 64K,0% used [0x20ad0000, 0x20ad0000, 0x20ae0000)
tenured generationtotal 1408K, used 194K [0x211b0000, 0x21310000, 0x26a50000)
the space 1408K, 13% used [0x211b0000, 0x211e0910, 0x211e0a00, 0x21310000)
compacting perm gen total 8192K, used 592K [0x26a50000, 0x27250000, 0x2aa50000)
the space 8192K,7% used [0x26a50000, 0x26ae42f8, 0x26ae4400, 0x27250000)
ro space 8192K, 63% used [0x2aa50000, 0x2af5b178, 0x2af5b200, 0x2b250000)
rw space 12288K, 46% used [0x2b250000, 0x2b7e9fa8, 0x2b7ea000, 0x2be50000)
Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\iexplore.exe
0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f4000 C:\WINDOWS\system32\kernel32.dll
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x77d40000 - 0x77dd0000 C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll
0x77760000 - 0x778d0000 C:\WINDOWS\system32\SHDOCVW.dll
0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
0x754d0000 - 0x75550000 C:\WINDOWS\system32\CRYPTUI.dll
0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll
0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x77120000 - 0x771ac000 C:\WINDOWS\system32\OLEAUT32.dll
0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll
0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\NETAPI32.dll
0x771b0000 - 0x77259000 C:\WINDOWS\system32\WININET.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
0x629c0000 - 0x629c9000 C:\WINDOWS\system32\LPK.DLL
0x74d90000 - 0x74dfb000 C:\WINDOWS\system32\USP10.dll
0x773d0000 - 0x774d2000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x7c9c0000 - 0x7d1d5000 C:\WINDOWS\system32\SHELL32.dll
0x5d090000 - 0x5d127000 C:\WINDOWS\system32\comctl32.dll
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll
0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll
0x75f80000 - 0x7607d000 C:\WINDOWS\system32\BROWSEUI.dll
0x20000000 - 0x20012000 C:\WINDOWS\system32\browselc.dll
0x77b40000 - 0x77b62000 C:\WINDOWS\system32\appHelp.dll
0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
0x77260000 - 0x77300000 C:\WINDOWS\system32\urlmon.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x10000000 - 0x1001c000 c:\progra~1\mcafee.com\vso\mcvsshl.dll
0x010b0000 - 0x010b3000 c:\progra~1\mcafee.com\vso\ShlRes.dll
0x011f0000 - 0x014b6000 C:\WINDOWS\system32\msi.dll
0x014c0000 - 0x014f7000 C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
0x7c120000 - 0x7c139000 C:\WINDOWS\system32\ATL71.DLL
0x7c3a0000 - 0x7c41b000 C:\WINDOWS\system32\MSVCP71.dll
0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll
0x77a20000 - 0x77a74000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661d000 C:\WINDOWS\System32\CSCDLL.dll
0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll
0x62900000 - 0x6296d000 C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\WSOCK32.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x76ee0000 - 0x76f1c000 C:\WINDOWS\system32\RASAPI32.DLL
0x76e90000 - 0x76ea2000 C:\WINDOWS\system32\rasman.dll
0x76eb0000 - 0x76edf000 C:\WINDOWS\system32\TAPI32.dll
0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll
0x75cf0000 - 0x75d81000 C:\WINDOWS\system32\mlang.dll
0x66000000 - 0x6601f000 C:\Program Files\Yahoo!\Companion\Installs\cpn\YTabBar.dll
0x01770000 - 0x01a35000 C:\WINDOWS\system32\xpsp2res.dll
0x75e90000 - 0x75f40000 C:\WINDOWS\system32\SXS.DLL
0x01dc0000 - 0x01dce000 C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
0x01dd0000 - 0x01ea5000 C:\PROGRA~1\SPYBOT~1\SDHelper.dll
0x5edd0000 - 0x5ede7000 C:\WINDOWS\system32\olepro32.dll
0x62300000 - 0x6232c000 C:\Program Files\Yahoo!\Common\yiesrvc.dll
0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll
0x769c0000 - 0x76a73000 C:\WINDOWS\system32\userenv.dll
0x75e60000 - 0x75e73000 C:\WINDOWS\system32\cryptnet.dll
0x4d4f0000 - 0x4d548000 C:\WINDOWS\system32\WINHTTP.dll
0x722b0000 - 0x722b5000 C:\WINDOWS\system32\SensApi.dll
0x62200000 - 0x6221d000 C:\Program Files\Yahoo!\Common\YIeTagBm.dll
0x02550000 - 0x0256c000 C:\WINDOWS\System32\DLA\DLASHX_W.DLL
0x02570000 - 0x0257f000 C:\WINDOWS\system32\DLAAPI_W.DLL
0x02580000 - 0x025bb000 C:\WINDOWS\System32\DLA\DLACResW.dll
0x6d600000 - 0x6d62d000 C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
0x7dc30000 - 0x7df20000 C:\WINDOWS\system32\mshtml.dll
0x746c0000 - 0x746e7000 C:\WINDOWS\system32\msls31.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
0x02b50000 - 0x02bd8000 C:\WINDOWS\system32\shdoclc.dll
0x02d00000 - 0x02d19000 c:\progra~1\mcafee.com\vso\McVSSkt.dll
0x65200000 - 0x65214000 C:\Program Files\Yahoo!\Companion\Installs\cpn\pubmod.dll
0x65000000 - 0x65035000 C:\Program Files\Yahoo!\Companion\Installs\cpn\ypubc.dll
0x03150000 - 0x0315e000 C:\Program Files\Yahoo!\Companion\Installs\cpn\YTAntiSpy.dll
0x03160000 - 0x03167000 C:\Program Files\Yahoo!\Companion\Installs\cpn\YTBSDKPS.dll
0x64100000 - 0x6411e000 C:\Program Files\Yahoo!\Companion\Installs\cpn\YMERemote.dll
0x746f0000 - 0x7471a000 C:\WINDOWS\system32\msimtf.dll
0x325c0000 - 0x325d2000 C:\Program Files\Microsoft Office\OFFICE11\msohev.dll
0x03270000 - 0x03277000 C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\VFuj02b1.dll
0x71b20000 - 0x71b32000 C:\WINDOWS\system32\MPR.dll
0x75f60000 - 0x75f67000 C:\WINDOWS\System32\drprov.dll
0x71c10000 - 0x71c1e000 C:\WINDOWS\System32\ntlanman.dll
0x71cd0000 - 0x71ce7000 C:\WINDOWS\System32\NETUI0.dll
0x71c90000 - 0x71cd0000 C:\WINDOWS\System32\NETUI1.dll
0x71c80000 - 0x71c87000 C:\WINDOWS\System32\NETRAP.dll
0x71bf0000 - 0x71c03000 C:\WINDOWS\System32\SAMLIB.dll
0x75f70000 - 0x75f79000 C:\WINDOWS\System32\davclnt.dll
0x75970000 - 0x75a67000 C:\WINDOWS\system32\MSGINA.dll
0x76360000 - 0x76370000 C:\WINDOWS\system32\WINSTA.dll
0x74320000 - 0x7435d000 C:\WINDOWS\system32\ODBC32.dll
0x763b0000 - 0x763f9000 C:\WINDOWS\system32\comdlg32.dll
0x036d0000 - 0x036e7000 C:\WINDOWS\system32\odbcint.dll
0x66700000 - 0x6673a000 C:\Program Files\Yahoo!\Common\Yshortcut.dll
0x77c70000 - 0x77c93000 C:\WINDOWS\system32\msv1_0.dll
0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x75c50000 - 0x75cbe000 C:\WINDOWS\system32\jscript.dll
0x73300000 - 0x73367000 C:\WINDOWS\system32\vbscript.dll
0x73dd0000 - 0x73ece000 C:\WINDOWS\system32\MFC42.DLL
0x30000000 - 0x302de000 C:\WINDOWS\system32\Macromed\Flash\Flash9.ocx
0x72d20000 - 0x72d29000 C:\WINDOWS\system32\wdmaud.drv
0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv
0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll
0x77bd0000 - 0x77bd7000 C:\WINDOWS\system32\midimap.dll
0x767f0000 - 0x76817000 C:\WINDOWS\system32\schannel.dll
0x6d430000 - 0x6d43a000 C:\WINDOWS\system32\ddrawex.dll
0x73760000 - 0x737a9000 C:\WINDOWS\system32\DDRAW.dll
0x73bc0000 - 0x73bc6000 C:\WINDOWS\system32\DCIMAN32.dll
0x05f30000 - 0x05f47000 C:\WINDOWS\system32\xpsp3res.dll
0x66e50000 - 0x66e90000 C:\WINDOWS\system32\iepeers.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x76200000 - 0x76271000 C:\WINDOWS\system32\mshtmled.dll
0x71d40000 - 0x71d5c000 C:\WINDOWS\system32\actxprxy.dll
0x63000000 - 0x6301c000 C:\Program Files\Yahoo!\Common\yloginids.dll
0x5a620000 - 0x5a67d000 C:\WINDOWS\system32\inetcpl.cpl
0x667d0000 - 0x667ed000 C:\WINDOWS\system32\inetcplc.dll
VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\JRE15~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE15~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_06 -Djavaplugin.nodotversion=150_06 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~1\Java\JRE15~1.0_0\classes -Xbootclasspath/a:C:\PROGRA~1\Java\JRE15~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE15~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_06 -Djavaplugin.nodotversion=150_06 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol vfprintf
java_command: <unknown>
Launcher Type: generic
Environment Variables:
CLASSPATH=.;C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip
PATH=C:\PROGRA~1\Java\JRE15~1.0_0\bin;C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Common Files\Adobe\AGL;C:\Program Files\QuickTime\QTSystem\;.
USERNAME=Wilson Wong
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 14 Stepping 8, GenuineIntel
S Y S T E M
OS: Windows XP Build 2600 Service Pack 2
CPU:total 2 family 6, cmov, cx8, fxsr, mmx, sse, sse2, ht
Memory: 4k page, physical 1038252k(455236k free), swap 2497996k(1995320k free)
vm_info: Java HotSpot(TM) Client VM (1.5.0_06-b05) for windows-x86, built on Nov 10 2005 11:12:14 by "java_re" with MS VC++ 6.0
