Trying to integrate Remedy java api with servlets on Tomcat
Hi,
I've been trying to make remedy my backend for an application. We're using remedy 5.1 (library arapi.jar).
First problem (it may help someone) I ran into right away was that I couldn't put arapi.jar into WEB-INF/lib, since underlining C modules cannot be loaded twice and tomcat complained about it. I eliminated that problem by putting arapi.jar into <tomcathome>/common/lib, but now the library cannot see the server. If I run almost exactly same code from the command line - it works, if I run it through servlet - it doesn't see the database server, and I get same error from remedy api as if I mistyped the server name, so somehow tomcat doesn't seem to resolve server name maybe? This is all very confusing.
Did anybody have same issues? I would greatly appreciate any help.
VG.
P.S. piece of code that works with command line and doesn't in servlet:
String user = args[0];
String password = args[1];
String language = "";
String server = args[2];
ARServerUser remedyUser = new ARServerUser(user, password, language, server);
System.out.println("trying to connect to " + server + "...");
System.getProperties().list(System.out);
try {
remedyUser.login();
} catch (ARException are) {
System.out.println("REMEDY Exception:");
are.printStackTrace();
} catch (Exception e) {
System.out.println(e.getMessage());
}
Error code I get from Remedy API:
MessageType: 2
MessageNum: 90
MessageText: Cannot open catalog; Message number = 90
AppendedText: "diablo" : RPC: Unknown host
