JVM crash exception code
Hi,
We are getting the following crash dump. Does any one know what the exception code 0xc0000005 means? Thanks.
#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x080024fa, pid=3004, tid=3268
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_11-b06 mixed mode)
# Problematic frame:
# V [jvm.dll+0x24fa]
#
T H R E A D
Current thread (0x02487a20): VMThread [id=3268]
siginfo: ExceptionCode=0xc0000005, reading address 0x00000038
Registers:
EAX=0x00000008, EBX=0x049bfcc4, ECX=0x16d3a570, EDX=0x00000008
ESP=0x049bfc40, EBP=0x049bfc74, ESI=0x16d3a570, EDI=0x0003bd90
EIP=0x080024fa, EFLAGS=0x00010202
Top of Stack: (sp=0x049bfc40)
0x049bfc40:16d3a570 080bf474 00000008 0003bd90
0x049bfc50:02490a78 00000000 00000008 16e386a0
0x049bfc60:16d3a570 00000000 000aed60 16e60000
0x049bfc70:16d3a570 049bfcd4 08063009 16d3a570
0x049bfc80:0003bc78 0805fe73 049bfcc4 02490a78
0x049bfc90:02490a78 00000000 00000001 00000001
0x049bfca0:00007700 00000000 00000000 08063f80
0x049bfcb0:00007700 00000000 00000000 024cb028
Instructions: (pc=0x080024fa)
0x080024ea:e8 ea f8 ff ff 5f 5e c9 c3 8b 54 24 04 56 8b f1
0x080024fa:8b 42 30 85 c0 7f 25 7d 1b 83 c9 ff 6a 04 2b c8
Stack: [0x048c0000,0x049c0000), sp=0x049bfc40, free space=1023k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [jvm.dll+0x24fa]
V [jvm.dll+0x63009]
V [jvm.dll+0x5fb92]
V [jvm.dll+0x631b5]
V [jvm.dll+0xcf793]
V [jvm.dll+0x5ea27]
V [jvm.dll+0x5f07a]
V [jvm.dll+0xe20f4]
V [jvm.dll+0xe19b8]
V [jvm.dll+0xe1b60]
V [jvm.dll+0xe18c9]
C [msvcrt.dll+0x2a3b0]
C [kernel32.dll+0xb50b]
VM_Operation (0x0792fc04): full generation collection, mode: safepoint, requested by thread 0x06e029c0
P R O C E S S
Java Threads: ( => current thread )
0x050d4020 JavaThread "MessageListenerThread - AttuneClientChannel" [_thread_blocked, id=3396]
0x06e767d0 JavaThread "TimerQueue" daemon [_thread_blocked_trans, id=3504]
0x0517db30 JavaThread "MessageListenerThread - AttuneClientChannel" [_thread_blocked, id=3492]
0x051a25f0 JavaThread "Thread-5" [_thread_blocked, id=3488]
0x06e39d18 JavaThread "MessageListenerThread - AttuneClientChannel" [_thread_blocked, id=3372]
0x06e4dda0 JavaThread "UIL2(SocketManager.MsgPool@13a0212 client=172.30.12.110:8093)#1" daemon [_thread_blocked, id=3256]
0x06e14d88 JavaThread "Connection Monitor Thread" daemon [_thread_blocked, id=3388]
0x06e19550 JavaThread "UIL2.SocketManager.WriteTask#2 client=172.30.12.110:8093" daemon [_thread_blocked, id=3384]
0x06e19800 JavaThread "UIL2.SocketManager.ReadTask#1 client=172.30.12.110:8093" daemon [_thread_in_native, id=3380]
0x06ea6870 JavaThread "RMI RenewClean-[CERT01:1200]" daemon [_thread_blocked, id=3356]
0x06e029c0 JavaThread "GC Daemon" daemon [_thread_blocked, id=3336]
0x06e026c0 JavaThread "RMI RenewClean-[CERT01:1084]" daemon [_thread_blocked, id=3340]
0x050723c0 JavaThread "AWT-EventQueue-2" [_thread_in_native, id=3328]
0x06da3eb0 JavaThread "TimerQueue" daemon [_thread_blocked, id=3284]
0x05197b60 JavaThread "AWT-EventQueue-1" [_thread_blocked, id=3260]
0x0514d780 JavaThread "thread applet-com/zforce/rain/gui/ZFSApp.class" [_thread_blocked, id=3180]
0x0506bcb0 JavaThread "Thread-1" [_thread_blocked, id=3468]
0x05069438 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=3456]
0x05068698 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3420]
0x05061d98 JavaThread "Cache Cleanup Thread" [_thread_blocked, id=2272]
0x0505e3c0 JavaThread "Main Console Writer" [_thread_blocked, id=3624]
0x0505a290 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3460]
0x05059480 JavaThread "AWT-Shutdown" [_thread_blocked, id=3216]
0x05058008 JavaThread "Mercury RPC Thread" daemon [_thread_blocked, id=3400]
0x050579a8 JavaThread "JVM Exit listener" [_thread_in_native, id=3392]
0x02493bb0 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3288]
0x02492f60 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3280]
0x0003f388 JavaThread "Finalizer" daemon [_thread_blocked, id=2840]
0x0003e020 JavaThread "Reference Handler" daemon [_thread_blocked, id=3272]
0x02436c68 JavaThread "main" [_thread_in_native, id=3008]
Other Threads:
=>0x02487a20 VMThread [id=3268]
0x024953b0 WatcherThread [id=3292]
VM state:at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: ([mutex/lock_event])
[0x024363b8/0x00000588] Threads_lock - owner thread: 0x02487a20
[0x02436538/0x000005c4] Heap_lock - owner thread: 0x06e029c0
Heap
def new generationtotal 1088K, used 728K [0x10020000, 0x10140000, 0x10780000)
eden space 1024K, 67% used [0x10020000, 0x100cbe38, 0x10120000)
from space 64K, 63% used [0x10120000, 0x1012a3d0, 0x10130000)
tospace 64K,0% used [0x10130000, 0x10130000, 0x10140000)
tenured generationtotal 12720K, used 10716K [0x10780000, 0x113ec000, 0x16020000)
the space 12720K, 84% used [0x10780000, 0x111f72f8, 0x110aba00, 0x113ec000)
compacting perm gen total 14592K, used 14433K [0x16020000, 0x16e60000, 0x1a020000)
the space 14592K, 98% used [0x16020000, 0x16e386a0, 0x16d3a600, 0x16e60000)
Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\IEXPLORE.EXE
0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f4000 C:\WINDOWS\system32\kernel32.dll
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x77d40000 - 0x77dd0000 C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll
0x77760000 - 0x778ce000 C:\WINDOWS\system32\SHDOCVW.dll
0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
0x754d0000 - 0x75550000 C:\WINDOWS\system32\CRYPTUI.dll
0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll
0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x77120000 - 0x771ac000 C:\WINDOWS\system32\OLEAUT32.dll
0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll
0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\NETAPI32.dll
0x771b0000 - 0x77256000 C:\WINDOWS\system32\WININET.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x773d0000 - 0x774d2000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x7c9c0000 - 0x7d1d5000 C:\WINDOWS\system32\SHELL32.dll
0x5d090000 - 0x5d127000 C:\WINDOWS\system32\comctl32.dll
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll
0x64e30000 - 0x64e44000 C:\Program Files\Mercury Interactive\WinRunner\arch\crk_w.dll
0x63700000 - 0x6373c000 C:\Program Files\Mercury Interactive\WinRunner\arch\wr_smem.dll
0x64ad0000 - 0x64b09000 C:\Program Files\Mercury Interactive\WinRunner\arch\ie4_hook.dll
0x74c80000 - 0x74cac000 C:\WINDOWS\system32\oleacc.dll
0x76080000 - 0x760e5000 C:\WINDOWS\system32\MSVCP60.dll
0x639d0000 - 0x639f3000 C:\Program Files\Mercury Interactive\WinRunner\arch\TrAgent.dll
0x75f80000 - 0x7607d000 C:\WINDOWS\system32\BROWSEUI.dll
0x20000000 - 0x20012000 C:\WINDOWS\system32\browselc.dll
0x77b40000 - 0x77b62000 C:\WINDOWS\system32\appHelp.dll
0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x77a20000 - 0x77a74000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661d000 C:\WINDOWS\System32\CSCDLL.dll
0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll
0x77260000 - 0x77300000 C:\WINDOWS\system32\urlmon.dll
0x10000000 - 0x10014000 C:\WINDOWS\system32\BHOManager.dll
0x7dc30000 - 0x7df1f000 C:\WINDOWS\system32\mshtml.dll
0x746c0000 - 0x746e7000 C:\WINDOWS\system32\msls31.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
0x00d30000 - 0x00db8000 C:\WINDOWS\system32\shdoclc.dll
0x011d0000 - 0x01495000 C:\WINDOWS\system32\xpsp2res.dll
0x014c0000 - 0x0166e000 C:\Program Files\Mercury Interactive\WinRunner\arch\ie4_trap.dll
0x75cf0000 - 0x75d81000 C:\WINDOWS\system32\MLANG.dll
0x75e90000 - 0x75f40000 C:\WINDOWS\system32\SXS.DLL
0x746f0000 - 0x7471a000 C:\WINDOWS\system32\msimtf.dll
0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x5dac0000 - 0x5dac8000 C:\WINDOWS\system32\rdpsnd.dll
0x76360000 - 0x76370000 C:\WINDOWS\system32\WINSTA.dll
0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv
0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll
0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\wsock32.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\system32\mswsock.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x76ee0000 - 0x76f1c000 C:\WINDOWS\system32\RASAPI32.DLL
0x76e90000 - 0x76ea2000 C:\WINDOWS\system32\rasman.dll
0x76eb0000 - 0x76edf000 C:\WINDOWS\system32\TAPI32.dll
0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll
0x77c70000 - 0x77c93000 C:\WINDOWS\system32\msv1_0.dll
0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll
0x722b0000 - 0x722b5000 C:\WINDOWS\system32\sensapi.dll
0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x71f80000 - 0x71f84000 C:\WINDOWS\system32\security.dll
0x5e0c0000 - 0x5e0cd000 C:\WINDOWS\system32\pstorec.dll
0x76b20000 - 0x76b31000 C:\WINDOWS\system32\ATL.DLL
0x75c50000 - 0x75cbe000 C:\WINDOWS\system32\jscript.dll
0x6d460000 - 0x6d470000 C:\Program Files\Java\j2re1.4.2_11\bin\npjpi142_11.dll
0x5edd0000 - 0x5ede7000 C:\WINDOWS\system32\OLEPRO32.DLL
0x6d330000 - 0x6d348000 C:\Program Files\Java\j2re1.4.2_11\bin\jpiexp32.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x6d3a0000 - 0x6d3b8000 C:\Program Files\Java\j2re1.4.2_11\bin\jpishare.dll
0x08000000 - 0x0813f000 C:\PROGRA~1\Java\J2RE14~1.2_1\bin\client\jvm.dll
0x02420000 - 0x02427000 C:\PROGRA~1\Java\J2RE14~1.2_1\bin\hpi.dll
0x02740000 - 0x0274e000 C:\PROGRA~1\Java\J2RE14~1.2_1\bin\verify.dll
0x02750000 - 0x02769000 C:\PROGRA~1\Java\J2RE14~1.2_1\bin\java.dll
0x02770000 - 0x0277e000 C:\PROGRA~1\Java\J2RE14~1.2_1\bin\zip.dll
0x04bc0000 - 0x04beb000 C:\WINDOWS\system32\micsupp.dll
0x051f0000 - 0x05304000 C:\Program Files\Java\j2re1.4.2_11\bin\awt.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x05320000 - 0x05371000 C:\Program Files\Java\j2re1.4.2_11\bin\fontmanager.dll
0x73760000 - 0x737a9000 C:\WINDOWS\system32\ddraw.dll
0x73bc0000 - 0x73bc6000 C:\WINDOWS\system32\DCIMAN32.dll
0x73940000 - 0x73a10000 C:\WINDOWS\system32\D3DIM700.DLL
0x05380000 - 0x05392000 C:\Program Files\Common Files\Mercury Interactive\SharedFiles\JavaAddin\bin\loader.dll
0x053c0000 - 0x053d1000 C:\Program Files\Java\j2re1.4.2_11\bin\mic_if2c.dll
0x62e60000 - 0x62e73000 c:\program files\mercury interactive\winrunner\arch\wnrpc32.dll
0x64490000 - 0x644b6000 c:\progra~1\mercur~1\winrun~1\unifie~1\bin\mosifs32.dll
0x63640000 - 0x6364a000 c:\progra~1\mercur~1\winrun~1\unifie~1\bin\thrdutil.dll
0x62c90000 - 0x62c99000 c:\program files\mercury interactive\winrunner\arch\xdr.dll
0x6d310000 - 0x6d324000 C:\Program Files\Java\j2re1.4.2_11\bin\jpicom32.dll
0x6d480000 - 0x6d49d000 C:\Program Files\Java\j2re1.4.2_11\bin\RegUtils.dll
0x00010000 - 0x00015000 C:\WINDOWS\system32\xpsp3res.dll
0x061f0000 - 0x061ff000 C:\Program Files\Java\j2re1.4.2_11\bin\net.dll
0x06340000 - 0x06362000 C:\Program Files\Java\j2re1.4.2_11\bin\dcpr.dll
0x62f70000 - 0x62f7b000 c:\program files\mercury interactive\winrunner\arch\windde32.dll
0x06470000 - 0x06475000 C:\Program Files\Java\j2re1.4.2_11\bin\jawt.dll
0x073f0000 - 0x077ef000 C:\WINDOWS\resources\Themes\luna\luna.msstyles
0x06610000 - 0x06615000 C:\Program Files\Java\j2re1.4.2_11\bin\rmi.dll
0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll
0x08600000 - 0x0861e000 C:\Program Files\Java\j2re1.4.2_11\bin\jpeg.dll
VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\J2RE14~1.2_1\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.4.2_11 -Djavaplugin.nodotversion=142_11 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\J2RE14~1.2_1 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~1\Java\J2RE14~1.2_1\classes -Xbootclasspath/a:C:\PROGRA~1\Java\J2RE14~1.2_1\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.4.2_11 -Djavaplugin.nodotversion=142_11 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\J2RE14~1.2_1 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol vfprintf -Dawt.toolkit=mercury.awt.awtSW -Xrunmicsupp -Xbootclasspath/a:C:\PROGRA~1\COMMON~1\MERCUR~1\SHARED~1\JAVAAD~1\classes;C:\PROGRA~1\COMMON~1\MERCUR~1\SHARED~1\JAVAAD~1\classes\mic.jar
java_command: <unknown>
Launcher Type: generic
Environment Variables:
_JAVA_OPTIONS=-Dawt.toolkit=mercury.awt.awtSW -Xrunmicsupp -Xbootclasspath/a:C:\PROGRA~1\COMMON~1\MERCUR~1\SHARED~1\JAVAAD~1\classes;C:\PROGRA~1\COMMON~1\MERCUR~1\SHARED~1\JAVAAD~1\classes\mic.jar
CLASSPATH=C:\Program Files\Common Files\Mercury Interactive\SharedFiles\JavaAddin\classes;C:\Program Files\Common Files\Mercury Interactive\SharedFiles\JavaAddin\classes\mic.jar;
PATH=C:\Program Files\Common Files\Mercury Interactive\SharedFiles\JavaAddin\bin;C:\PROGRA~1\Java\J2RE14~1.2_1\bin;c:\program files\internet explorer;;c:\progra~1\mercur~1\winrun~1\unifie~1\bin;c:\windows\system32;c:\windows;c:\windows\system32\wbem;c:\program files\mercury interactive\winrunner\arch;.;C:\Program Files\Mercury Interactive\WinRunner\arch
USERNAME=Administrator
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
