Probably not the right section but.... Java Machine error?

three computer in a dental office which i've installed the dental software on. (connected to a server)

2 of the three work flawlessly however one computer gives this error when trying to connect to an EDI server or print.

Couldn't Start Java Mahine - error: .:Can't create Java VM - DLL Path (null)

The only difference between the computers is two computers were natively MS XP Pro, and the one with the problem was originally an HP computer that shipped with XP Home edition, and was upgraded to XP Pro.

I apologize if this is in the wrong section, I'm not a developer.. I just wasn't sure where to go, I couldn't find anything in the MS Knowledge base.

They have no internet in this office, so it's hard to trial and error and do research on location, any help is appreciated.

[831 byte] By [shmoesa] at [2007-10-2 7:34:54]
# 1
As a guess, type echo %path% in the cmd window and look for differences between the machines. It appears that something can't find a .dll library file, maybe the PATH is set badly on the one machine.
ChuckBinga at 2007-7-16 21:16:11 > top of Java-index,Developer Tools,Debugging and Profiling Tool APIs...
# 2
path for what in particular? where the java is installed?Thanks for the response!
shmoesa at 2007-7-16 21:16:11 > top of Java-index,Developer Tools,Debugging and Profiling Tool APIs...
# 3

followup:

I checked the path for both computers.

They are identical as far as the working computer is concerned, but the non-working computer has additional paths not seen on the working computer.

I don't think that would create the error, is there a way to reinstall this "java machine" ?

shmoesa at 2007-7-16 21:16:11 > top of Java-index,Developer Tools,Debugging and Profiling Tool APIs...
# 4

Sun's Java can be uninstalled using the "Add/Remove Programs" function of Windows.

You might want to test to see if the difference in the PATH is the cause. Temporarily change the PATH of the problem computer to be the same as one that works. Save the original PATH value so you can restore it after testing.

ChuckBinga at 2007-7-16 21:16:11 > top of Java-index,Developer Tools,Debugging and Profiling Tool APIs...
# 5
this computer is not connected to the internet, could you possibly tell me which version of java would be recommended to download to cd and install manually?Thank you again!
shmoesa at 2007-7-16 21:16:11 > top of Java-index,Developer Tools,Debugging and Profiling Tool APIs...
# 6
The current version (Java 5) is recommended by Sun
ChuckBinga at 2007-7-16 21:16:11 > top of Java-index,Developer Tools,Debugging and Profiling Tool APIs...
# 7
Thanks!
shmoesa at 2007-7-16 21:16:11 > top of Java-index,Developer Tools,Debugging and Profiling Tool APIs...
# 8
re-installing the java didn't work either :|
shmoesa at 2007-7-16 21:16:11 > top of Java-index,Developer Tools,Debugging and Profiling Tool APIs...