Windows 98 se java install error

I am in need of assistance. I am trying to help a friend install Java and am having problems with the install. They are using SBC Yahoo for their internet provider, and are using wiindows 98 second edition. I can find the Java folder but cannot find the java icon in the control panel, and cannot get it to work with their browser. I have tried to install Java to no success. Helpppppppp!!!!!!!!!!!

[405 byte] By [goldenagerocketsa] at [2007-10-1 15:30:10]
# 1

With as little information as you provide, it very difficult to assist. I suggest that you go to this website and use the help pages there to try to narrow the scope of the problem.

http://www.java.com

You might want to try a total uninstall of all Java and then do a new Java install.

ChuckBinga at 2007-7-10 19:44:59 > top of Java-index,Developer Tools,Debugging and Profiling Tool APIs...
# 2

Thank you for the advice. I have downloaded the offline install and am going to try to remove all java from their system and then do a reinstall. The problem is that when they go to a jigsaw web site the puzzle page will come up but the puzzle will not. It does not even porvide the background window. I appreciate your help and will see if it helps.

goldenagerocketsa at 2007-7-10 19:44:59 > top of Java-index,Developer Tools,Debugging and Profiling Tool APIs...
# 3
I would check you have run Windows Update with all the OS updates.
Peter-Lawreya at 2007-7-10 19:44:59 > top of Java-index,Developer Tools,Debugging and Profiling Tool APIs...
# 4
All updates have been installed.
goldenagerocketsa at 2007-7-10 19:44:59 > top of Java-index,Developer Tools,Debugging and Profiling Tool APIs...