Cannot launch FocPro app from SGD Webtop
Dear forum users,
My customer uses a FoxPro application for their IT heldesk. Basically they installed the application to their own PCs and able to launch the app.
Behaviour of FoxPro IT Helpdesk app:
- User login to windows Desktop.
- User will double-click My Computer and check if the Shared Network drive is connect ( Drive F ). Drive F contains the IT Helpdesk Database.
- Then user will click, Start, Program, and launch their app.
From SGD Windows Application Object:
--
Name: IT Helpdesk Client
Command path: C:\telbruapp\helpdesk\telbru.exe
Note: The rest of the setting are defaults.
From a Firefox browser:
--
- Launch browser and point URL to SGD.
- Enter username and password.
- On the left panel, click the IT Helpdesk Client app( I saw connection activity to Windows Server( blue back ground ) and the application did not launch and also i saw the error message " .ini file missing! Can't continue....(Network) ".
Note: I think, when i click the IT Helpdesk Client from SGD, the SGD straight-away connect and launch the app WITHOUT waiting the Drive F to connect. The app required the Drive F.
Can anyone help me on this ?
Thanks in advance.
Regards,
Mohamed Ali.
