Printing problems with ssgd

Hello all,

Recently I have been experienced with a problem with the printing service of SSGD.

I have SSGD install on Fedora core OS. It's used to work great but lately the end user are having trouble to print. The print seems to be stuck in the print pool.

When they call me, I look at the print pool and see a lot of prints that seems to be stuck. The only way for them to keep on printing is that if I cancel all the prints job, using

tarantella print cancel --all

But after a few more tries it's seems to be stuck again. And again I am canceling all the jobs. I tried to stop the service and start it again but it's doesn't help.

Your expertise will be welcome. I have no clue

Ilan.

[739 byte] By [Ilannna] at [2007-11-27 10:20:17]

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# 1

start here

http://docs.sun.com/source/820-1088/printing_problems.html

and then let us know more info about the problem

* server version

* client version

* print job type

* SGD print configuration