Install Wizard doesn't start

I have tried installing Sun Java Studio Creator 2.0 Update 1 on both my Windows Vista and Windows XP Professional machines.

Issue:

On the machines a window appears that says "Preparing Java(tm) Virtual Machine"..., then says "Running InstallShield Wizard...". The installation then stops and nothing further happens, Wizard doesn't starts.

Systems and system variables used:

The Vista machine has 1 GB RAM, XP machine has 768 MB RAM.

I can see no problems with firewalls on either machine.

The installation file also seems to have downloaded completely.

Can someone please help?!!? :-D

[637 byte] By [lee.watkinsa] at [2007-11-27 10:54:33]

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# 1

Do you have any other versions of creator already installed ? If so, try uninstalling those first. Here are the FAQs on installing creator which might help:

http://developers.sun.com/jscreator/reference/faqs/index.jsp

In particular check the FAQ:

My installation of Java Studio Creator 2 Update 1 may not have completed successfully on Windows 2000 or XP. How should I proceed?

Rradhikaa at 2007-7-29 11:50:56 >

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