Address Book Error
"Your server is not configured properly or your search query has exceeded the limit. Please check server configuration." is shown when I click on the address book tab. Is this a known issue and patchable?
There is no error in the directory server log and UWC log.
All mail and calendar servers point to a directory server proxy which then talks to a single instance of directory server. The AM manager is also running on the directory server proxy host. Would this cause problem?
Thanks
# 1
Hi,
Check the logs on the directory server proxy. itself. A default install doesn't get this error (and I've done a few of those).
It is entirely possible that the proxy isn't handing the connections back to the directory servers for one reason or another.
If you point the addressbook at the actual backend-directory do you still get the error?
I should point out that although the proxy software is provided with comm-suite-5, unless you have license-to-use and support for the entire DSEE stack (and not just comm-suite) you won't get support if you have a problem/nor are you licensed for the software.
You may find this document useful if you are trying to configure directory server fail-over (from the application perspective):
http://msg.wikidoc.info/index.php/LDAP_Failover
It is a combination of a response provided by another forum reader, and my own extensive testing/reworking - feedback welcome.
Regards,
Shane.
# 2
Thanks for the reply.
When I first clicked on the "Address Book" tab, it still points to the directory proxy ldap://proxy.domain.com:389/piPStoreOwner=user,o=domain,o=PiServerDb. I notice an error in the access log of the directory proxy. It reads
<date time> - OPERATION - INFO - conn=18673 op=33 SEARCH RESPONSE err=12 msg="The Server is not configured to pass through control 1.2.840.113556.1.4.473" nentries=0 etime=0
It looks like the directory proxy does not allow some sort of "pass through". How do I go about configuring it?
I change the defaultserver.ldaphost in /var/opt/SUNWuwc/WEB-INF/config/corp-dir/db_config.properties and /var/opt/SUNWuwc/WEB-INF/config/corp-dir/db_config.properties to point to the directory server directly. I restart the web server, the container for UWC after that.
Everything seems to work fine except in the UWC log, psRoot is still pointing to ldap://proxy.domain.com:<proxy port>/piPStoreOwner=<user>,o=<domain>,o=PiServerDb.
How can I correct this?
Thanks.
# 3
Hi,
> When I first clicked on the "Address Book" tab, it
> still points to the directory proxy
> ldap://proxy.domain.com:389/piPStoreOwner=user,o=domai
> n,o=PiServerDb. I notice an error in the access log
> of the directory proxy. It reads
>
> <date time> - OPERATION - INFO - conn=18673 op=33
> SEARCH RESPONSE err=12 msg="The Server is not
> configured to pass through control
> 1.2.840.113556.1.4.473" nentries=0 etime=0
Suggest you ask on the directory server forum. I don't personally deal with directory proxy to any large extent. What I can tell you is that the OID appears to relate to:
supportedControl: 1.2.840.113556.1.4.473 < LDAP Server Sort result control (Server side sorting)
> I change the defaultserver.ldaphost in
> /var/opt/SUNWuwc/WEB-INF/config/corp-dir/db_config.pro
> perties and
> /var/opt/SUNWuwc/WEB-INF/config/corp-dir/db_config.pro
> perties to point to the directory server directly. I
> restart the web server, the container for UWC after
> that.
>
> Everything seems to work fine except in the UWC log,
> psRoot is still pointing to
> ldap://proxy.domain.com:<proxy
> port>/piPStoreOwner=<user>,o=<domain>,o=PiServerDb.
>
> How can I correct this?
Manually, you need to delete the users psRoot attribute using ldapmodify/commadmin or alike. The psRoot attribute will be recreated when you next connect to UWC and click on the addressbook tab. Remember that these settings are for the _default_ values, if settings already exist they aren't over-written.
Regards,
Shane
