remote tomcat server error

hi guys,

we are developing a web application that we test on both a local tomcat server (version 5.0) and also on a remote tomcat server (same version).

in first versions of application things were ok on both local & remote servers-

after we added an applet to our application-and this applet is not loaded until user logs in to our web app system..

now when we tested latest ver on the local server things look OK.

but the problem is that -on our remote server-the index.jsp file doesn't display at all -even before any call to applet & we get the below exception .

the other annoying problem is that our ISP said they couldn't provide log files of tomcat ...

i can't figure out the cause of this obscure error. any Ideas guys ?

thanks.

type Exception report

message

description The server encountered an internal error () that prevented it from fulfillingthis request.

exception

org.apache.jasper.JasperException: Unable to compileclassfor JSP

org.apache.jasper.compiler.DefaultErrorHandler.javacError(DefaultErrorHandler.java:97)

org.apache.jasper.compiler.ErrorDispatcher.javacError(ErrorDispatcher.java:346)

org.apache.jasper.compiler.Compiler.generateClass(Compiler.java:439)

org.apache.jasper.compiler.Compiler.compile(Compiler.java:497)

org.apache.jasper.compiler.Compiler.compile(Compiler.java:476)

org.apache.jasper.compiler.Compiler.compile(Compiler.java:464)

org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:511)

org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:295)

org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292)

org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236)

javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

root cause

Compile failed; see the compiler error outputfor details.

org.apache.tools.ant.taskdefs.Javac.compile(Javac.java:938)

org.apache.tools.ant.taskdefs.Javac.execute(Javac.java:758)

org.apache.jasper.compiler.Compiler.generateClass(Compiler.java:407)

org.apache.jasper.compiler.Compiler.compile(Compiler.java:497)

org.apache.jasper.compiler.Compiler.compile(Compiler.java:476)

org.apache.jasper.compiler.Compiler.compile(Compiler.java:464)

org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:511)

org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:295)

org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292)

org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236)

javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

note The full stack trace of the root cause is available in the Apache Tomcat/5.0 logs.

[3008 byte] By [Servant@AKa] at [2007-11-27 11:08:50]
# 1

Ok - seems no one interested.

Servant@AKa at 2007-7-29 13:31:29 > top of Java-index,Java Essentials,Java Programming...
# 2

Although you state that the web app is working fine on a local server, have you checked if you getting any error output to those error logs. Check for any expcetions in stdout.

If the above is fine, have you tried reloading the web app to the remote server?

StrutFoola at 2007-7-29 13:31:29 > top of Java-index,Java Essentials,Java Programming...
# 3

> Although you state that the web app is working fine

> on a local server, have you checked if you getting

> any error output to those error logs. Check for any

> expcetions in stdout.

>

yes i checked the log files of my local tomcat server-everything looks ok -no exceptions there.

> If the above is fine, have you tried reloading the

> web app to the remote server?

yes i tried deleting app and reloading it many times to remote server-this time i can display index.jsp page ,but i can't go further than this-each request to any other jsp pages gives this same error above.

by reading the exception trace ,what kind of problem is often related with this exception ?

I'm really stacked now on this issues for 2 days & have no idea what's going on.

Servant@AKa at 2007-7-29 13:31:29 > top of Java-index,Java Essentials,Java Programming...
# 4

Sounds like a config issue with the server, speak to your hosting company, I'be come accross this in the past where by the index page is displayed but any call to the Java code result in an error or 404. There may be some configuration required on the server to allow your hosting to run java.

StrutFoola at 2007-7-29 13:31:29 > top of Java-index,Java Essentials,Java Programming...