Failure: Cannot connect to retrieve Database/current.zip: Internal Server E
Hello
I have installed an update connection proxy and I have registered it
smpatch get
patchpro.backout.directory-""
patchpro.baseline.directory-/var/sadm/spool
patchpro.download.directory-/var/sadm/spool
patchpro.install.types -rebootafter:reconfigafter:standard
patchpro.patch.source-https://getupdates1.sun.com/
patchpro.patchset-current
patchpro.proxy.host -""
patchpro.proxy.passwd********
patchpro.proxy.port -8080
patchpro.proxy.user -""
patchsvr setup -l
Patch source URL: file:/patchsvr
Cache location: /export/home/proxycashe
I also did smpatch analyze > file
and I downloaded the patches (*.jar) and copied them to
/patchsvr/Patches
But I don't really now from where to get the files: current.zip and detectors.jar
I searched for them on the server and I found :
/var/sadm/spool/cache/Database/https%3A%2F%2Fgetupdates1.sun.com%2F%2FDatabase% 2Fcurrent.zip
/var/sadm/spool/cache/https%3A%2F%2Fgetupdates1.sun.com%2F%2Fdetectors.jar
and I copyed them in /patchsvr/Database and /patchsvr/Misc
On an update connection client I did:
#smpatch set patchpro.patch.source=http://192.168.0.71:3816/solaris/
#smpatch analyze
Failure: Cannot connect to retrieve Database/current.zip: Internal Server Error
Can you please help me.
Thanks.
[1419 byte] By [
hs@tdn.dea] at [2007-11-27 11:33:26]
# 1
Can you please confirm the following
Your client machine does it use Solaris 10, if not what operating system are you using?
[ please add answer to forum ]
It would also be handy to review your current patch environment for both the proxy and client servers, so please post the output of the following:
$ showrev -p | cut -d" " -f2 | sort > /tmp/showrev-p
$ egrep '11978[8|9]|12033[5|6]|12108[1|2]' /tmp/showrev-p
$ egrep '12111[8|9]|12145[3|4]|12156[3|4]|12446[3|6]' /tmp/showrev-p
$ egrep'12223[1|2]|12300[3|4|5|6]|124463|12461[4|5]|1241[71|87]' > /tmp/showrev-p
# 2
My client is a Solaris 10
On the proxy:
# egrep '11978[8|9]|12033[5|6]|12108[1|2]' /tmp/showrev-p
119789-08
120336-04
121082-06
# egrep '12111[8|9]|12145[3|4]|12156[3|4]|12446[3|6]' /tmp/showrev-p
121119-09
121119-12
121454-02
124466-02
egrep '12223[1|2]|12300[3|4|5|6]|124463|12461[4|5]|1241[71|87]' /tmp/showrev-p
123004-02
123006-05
124187-03
124189-02
124615-01
On the client:
egrep '11978[8|9]|12033[5|6]|12108[1|2]' /tmp/showrev-p
120336-04
121082-06
egrep '12111[8|9]|12145[3|4]|12156[3|4]|12446[3|6]' /tmp/showrev-p
121119-09
121454-02
124466-02
egrep '12223[1|2]|12300[3|4|5|6]|124463|12461[4|5]|1241[71|87]' /tmp/showrev-p
123004-02
123006-05
124187-03
124189-02
124615-01
# 3
Note that the correct setting for a Solaris 10 client attached to an LPS/Sun UC Proxy is:
# smpatch set patchpro.patch.source=http://192.168.0.71:3816/
You would only use a trailing 'solaris/' on Solaris 8 and 9 clients.
I would also recommend that apply some patches to the systems:
On the proxy:
123004-03
124187-06
On the client:
121119-12
123004-03
124187-06
Let us know if this resolves your issues.
# 4
I installed those pathces but now when I type smpatch analyze on the client I receive this:
Error: Unable to download document : "xml/motd.xml"
Cannot connect to retrieve motd.xml: motd.xml not found
Unable to display any message of the day notices from Sun Microsystems. Refer to the log file for additional information.
Error: Unable to download entitlement information using the update server proxy.
Cannot connect to retrieve : default not found
# 5
Please can you run the following commands on your proxy:
# rm /var/sadm/spool/patchsvr/*current.zip
# rm /var/sadm/spool/patchsvr/*detectors.jar
# patchsvr stop
# patchsvr start
# patchsvr setup -l
And the following commands on your client:
# rm /var/sadm/spool/cache/Database/*current.zip
# rm /var/sadm/spool/cache/*detectors.jar
# smpatch get
# smpatch analyze -C patchpro.log.level=3 -C patchpro.debug=true
# ls -laR /var/sadm/spool/cache
And forward us the output generated.
# 6
On the proxy I cannot execute:
# rm /var/sadm/spool/patchsvr/*current.zip
# rm /var/sadm/spool/patchsvr/*detectors.jar
because /var/sadm/spool/patchsvr/ is empty.
# patchsvr setup -l
Patch source URL: file:/patchsvr
Cache location: /export/home/proxycashe
On the client:
I removed the *current.zip and *detectors.jar
# smpatch get
patchpro.backout.directory-""
patchpro.baseline.directory-/var/sadm/spool
patchpro.download.directory-/var/sadm/spool
patchpro.install.types -rebootafter:reconfigafter:standard
patchpro.patch.sourcehttp://192.168.0.71:3816/https://getupdates1.sun.com/
patchpro.patchset-current
patchpro.proxy.host -""
patchpro.proxy.passwd********
patchpro.proxy.port -8080
patchpro.proxy.user -""
# smpatch analyze -C patchpro.log.level=3 -C patchpro.debug=true
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
... Submitting download request against a GUUS server
... ... Hostname of URL is 192.168.0.71
... ... Filename of URL is /xml/motd.xml
... ... File path portion of URL is /xml/motd.xml
Defining request header : IF_MODIFIED_SINCE... valueThu Jan 01 02:00:00 EET 1970
... Caught IO Exception.
((HttpURLConnection)connection).getResponseCode() : 404
((HttpURLConnection)connection).getResponseMessage() : motd.xml not found
Error: Unable to download document : "xml/motd.xml"
Cannot connect to retrieve motd.xml: motd.xml not found
Unable to display any message of the day notices from Sun Microsystems. Refer to the log file for additional information.
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
... Submitting download request against a GUUS server
... ... Hostname of URL is 192.168.0.71
... ... Filename of URL is /detector/detectors.jar
... ... File path portion of URL is /detector/detectors.jar
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
Last Modified Date read: Thu Jan 01 02:00:00 EET 1970
... Submitting download request against a GUUS server
... ... Hostname of URL is 192.168.0.71
... ... Filename of URL is /database/current.zip
... ... File path portion of URL is /database/current.zip
Defining request header : IF_MODIFIED_SINCE... valueThu Jan 01 02:00:00 EET 1970
Key 1 : Content-Type = application/java-archive
Key 2 : Content-Length = 3750071
Key 3 : content-disposition = attachment; filename=detectors.jar
Key 4 : Date = Thu, 26 Jul 2007 05:26:25 GMT
Key 5 : Server = Apache Tomcat/4.0.5 (HTTP/1.1 Connector)
Key 6 : Content-length = 3750071
Defining request header : IF_MODIFIED_SINCE... valueThu Jan 01 02:00:00 EET 1970
Key 1 : Content-Type = application/zip
Key 2 : Content-Length = 323247
Key 3 : content-disposition = attachment; filename=current.zip
Key 4 : Date = Thu, 26 Jul 2007 05:26:26 GMT
Key 5 : Server = Apache Tomcat/4.0.5 (HTTP/1.1 Connector)
Key 6 : Content-length = 323247
Last Modified Date value written to /var/sadm/spool/cache/Database/http%3A%2F%2F192.168.0.71%3A3816%2F%2FDatabase%2 Fcurrent.zip.lmd is 0
Date format for this value: Thu Jan 01 02:00:00 EET 1970
Last Modified Date file updated : /var/sadm/spool/cache/Database/http%3A%2F%2F192.168.0.71%3A3816%2F%2FDatabase%2 Fcurrent.zip.lmd
Last Modified Date value written to /var/sadm/spool/cache/http%3A%2F%2F192.168.0.71%3A3816%2F%2Fdetectors.jar.lmd is 0
Date format for this value: Thu Jan 01 02:00:00 EET 1970
Last Modified Date file updated : /var/sadm/spool/cache/http%3A%2F%2F192.168.0.71%3A3816%2F%2Fdetectors.jar.lmd
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
... Submitting download request against a GUUS server
... ... Hostname of URL is 192.168.0.71
... ... Filename of URL is /entitlement/
... ... File path portion of URL is /entitlement/
Defining request header : IF_MODIFIED_SINCE... valueThu Jan 01 02:00:00 EET 1970
... Caught IO Exception.
((HttpURLConnection)connection).getResponseCode() : 404
((HttpURLConnection)connection).getResponseMessage() : default not found
Error: Unable to download entitlement information using the update server proxy.
Cannot connect to retrieve : default not found
# ls -laR /var/sadm/spool/cache
/var/sadm/spool/cache:
total 7358
drwxr-xr-x6 rootsys 512 Jul 26 08:25 .
drwxr-xr-x3 rootsys 512 Jul 19 00:25 ..
drwxr-xr-x2 rootroot 512 Jul 26 08:25 Database
drwxr-xr-x2 rootroot 512 Jul 26 08:26 entitlement
-rw-r--r--1 rootroot3750071 Jul 26 08:25 http%3A%2F%2F192.168.0.71%3A3816%2F%2Fdetectors.jar
-rw-r--r--1 rootroot 14 Jul 26 08:25 http%3A%2F%2F192.168.0.71%3A3816%2F%2Fdetectors.jar.lmd
drwxr-xr-x3 rootsys 512 Jul 19 00:35 updatemanager
drwxr-xr-x2 rootroot 512 Jul 26 08:26 xml
/var/sadm/spool/cache/Database:
total 662
drwxr-xr-x2 rootroot 512 Jul 26 08:25 .
drwxr-xr-x6 rootsys 512 Jul 26 08:25 ..
-rw-r--r--1 rootroot323247 Jul 26 08:25 http%3A%2F%2F192.168.0.71%3A3816%2F%2FDatabase%2Fcurrent.zip
-rw-r--r--1 rootroot 14 Jul 26 08:25 http%3A%2F%2F192.168.0.71%3A3816%2F%2FDatabase%2Fcurrent.zip.lmd
/var/sadm/spool/cache/entitlement:
total 4
drwxr-xr-x2 rootroot 512 Jul 26 08:26 .
drwxr-xr-x6 rootsys 512 Jul 26 08:25 ..
/var/sadm/spool/cache/updatemanager:
total 6
drwxr-xr-x3 rootsys 512 Jul 19 00:35 .
drwxr-xr-x6 rootsys 512 Jul 26 08:25 ..
drwxr-xr-x2 rootsys 512 Jul 19 00:35 analysis.results
/var/sadm/spool/cache/updatemanager/analysis.results:
total 4
drwxr-xr-x2 rootsys 512 Jul 19 00:35 .
drwxr-xr-x3 rootsys 512 Jul 19 00:35 ..
/var/sadm/spool/cache/xml:
total 4
drwxr-xr-x2 rootroot 512 Jul 26 08:26 .
drwxr-xr-x6 rootsys 512 Jul 26 08:25 ..
# 7
The commands given for the proxy were under the assumption that the cache was in the default location. Please run the commands below on your proxy:
# rm /export/home/proxycashe/*current.zip
# rm /export/home/proxycashe/*detectors.jar
# patchsvr stop
# patchsvr start
Then run the following command on the client:
# smpatch analyze -C patchpro.log.level=3 -C patchpro.debug=true
And forward us the command output generated.
# 8
this are the files from the proxy server
ls /export/home/proxycashe/
%2Fsolaris%2F%3Faction%3DdownloadRealizationDetectors%26name%3Ddetectors%26vers ion%3D2.1
%2Fsolaris%2F%3Faction%3DgetEntitlement%26name%3D%26version%3D2.1
%2Fsolaris%2F%3Faction%3DgetFile%26name%3DDatabase%2Fcurrent.zip%26version%3D2. 1
%2Fsolaris%2F%3Faction%3DgetFile%26name%3Dcategory%2Fdefault%26version%3D2.1
%2Fsolaris%2F%3Faction%3DgetFile%26name%3Dcollection%2Fdefault%26version%3D2.1
%2Fsolaris%2F%3Faction%3DpatchDownload%26version%3D2.1%26patchId%3D119789-07
and I removed:
%2Fsolaris%2F%3Faction%3DgetFile%26name%3DDatabase%2Fcurrent.zip%26version%3D2. 1
%2Fsolaris%2F%3Faction%3DdownloadRealizationDetectors%26name%3Ddetectors%26vers ion%3D2.1
on the client:
# smpatch analyze -C patchpro.log.level=3 -C patchpro.debug=true
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
... Submitting download request against a GUUS server
... ... Hostname of URL is 192.168.0.71
... ... Filename of URL is /xml/motd.xml
... ... File path portion of URL is /xml/motd.xml
Defining request header : IF_MODIFIED_SINCE... valueThu Jan 01 02:00:00 EET 1970
... Caught IO Exception.
((HttpURLConnection)connection).getResponseCode() : 404
((HttpURLConnection)connection).getResponseMessage() : motd.xml not found
Error: Unable to download document : "xml/motd.xml"
Cannot connect to retrieve motd.xml: motd.xml not found
Unable to display any message of the day notices from Sun Microsystems. Refer to the log file for additional information.
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
Last Modified Date read: Thu Jan 01 02:00:00 EET 1970
... Submitting download request against a GUUS server
... ... Hostname of URL is 192.168.0.71
... ... Filename of URL is /database/current.zip
... ... File path portion of URL is /database/current.zip
Defining request header : IF_MODIFIED_SINCE... valueThu Jan 01 02:00:00 EET 1970
Key 1 : Content-Type = application/zip
Key 2 : Content-Length = 323247
Key 3 : content-disposition = attachment; filename=current.zip
Key 4 : Date = Thu, 26 Jul 2007 08:09:02 GMT
Key 5 : Server = Apache Tomcat/4.0.5 (HTTP/1.1 Connector)
Key 6 : Content-length = 323247
Last Modified Date value written to /var/sadm/spool/cache/Database/http%3A%2F%2F192.168.0.71%3A3816%2F%2FDatabase%2 Fcurrent.zip.lmd is 0
Date format for this value: Thu Jan 01 02:00:00 EET 1970
Last Modified Date file updated : /var/sadm/spool/cache/Database/http%3A%2F%2F192.168.0.71%3A3816%2F%2FDatabase%2 Fcurrent.zip.lmd
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
... Submitting download request against a GUUS server
... ... Hostname of URL is 192.168.0.71
... ... Filename of URL is /entitlement/
... ... File path portion of URL is /entitlement/
Defining request header : IF_MODIFIED_SINCE... valueThu Jan 01 02:00:00 EET 1970
... Caught IO Exception.
((HttpURLConnection)connection).getResponseCode() : 404
((HttpURLConnection)connection).getResponseMessage() : default not found
Error: Unable to download entitlement information using the update server proxy.
Cannot connect to retrieve : default not found
# 9
Hi
Would you please check for us that :
You may log into Sunsolve using the same username/passwd with which the Update Connection service plan was registered and download a non-free patch
Can you also tell us if there is an HTTP proxy between the Update Connection client system and the Update Connection proxy. If so, from the Client system please lauch a browser and ensure you can load https://verisign.com (notice that is http"s")
Thank you.
# 10
With my account I can download any patch.
I don't have any proxies in my network.
# 11
Proxy Server perform the following
# patchsvr setup -c /var/sadm/spool/patchsvr
# patchsvr stop
# patchsvr start
can you also give us the following information from a client
at your site
# smpatch get
This is so we bring everything by to default and try to investigate further the issue
as it could be looking for the default location to be valid.
If you still have problems after this please add your current problems on this forum
