Failed Jobs

Hi,

sun update connection jobs failed with the following message:

Unrecognized I18N key:"javax.xml.bind.JAXBException: PatchInstallOrderServiceError: Updates List size does not match Ordered list". Please contact Sun Support for comment explanation.

Regards

Marco

[295 byte] By [D-ITETa] at [2007-11-27 11:10:14]
# 1

There was a bug raised last year for this error but it was closed as it could not be reproduced. What patches were you trying to install and to how many systems? Are there any errors in the log? Do all jobs fail with the error or just specific jobs?

Try adding the patches manually to the system(s) involved. Does the error persist after doing this?

ForumModeratora at 2007-7-29 13:40:25 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 2

Hi,

all patches (i.e. 10) for a certain server failed as described. This server also acts as sun update connection proxy. The whole thing seems to be a major Problem now, since all other servers also have failed jobs. But the messages is different: "Installation of update failed". But one server was capable to install 9 of 93 patches the other failed too - strange.

Here are some answers you ask for:

- Patches (on Proxy): 1220199-09 124630-11 126303-02 120812-19 120473-12 120222-21 125166-05 122860-05 119814-17 123003-03 125279-03

- /var/log/swupas/swupas.error.log is empty on all systems

- I was able to install a patch manually (e.g. 120499-09) on proxy

I unregistered the proxy the day before yesterday and waited 24h for re-registration. So, maybe the problem connected to this. The registration was made by

sconadm register -a -r registrationprofile.properties -e softwareUpdate

The proxy is a sun update connection proxy only and not a web proxy. So I understand, that 'sconadm proxy' isn't necessary.

Marco

D-ITETa at 2007-7-29 13:40:25 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 3

'sconadm proxy' is required if the system itself requires to use an HTTP proxy in order to access the Internet: from infodoc 82688-

"The proxy subcommand is used to configure all of the components for software update to use a network proxy."

However I would assume that the server was successfully registered when you ran the register command, so this should not be necessary.

At this time we are aware of a problem whereby customers are experiencing problems downloading patches - have all of the required patches been downloaded to your SUC proxy?

The best way to verify this would be to run smpatch download on the hosts connected to the proxy. If you received errors then simply retry the download until they have all been downloaded.

ForumModeratora at 2007-7-29 13:40:25 > top of Java-index,Administration Tools,Sun Update Connection-System...