Check Availability does not display free busy information
I have setup Calendar Server and Communications Express (w/ Directory Server, Access Manager, Delegated Administrator, Web Server) to do an evalutation of the Sun Calendar. I started with the 2005Q4 version as it came with our Solaris 10 installation.
Then, when I was unable to view free/busy information via the Check Availability view, I thought that maybe trying out the upgraded version 6.3 would help. I have the exact same problem with 6.3 as I did with 2005Q4. All the other basic capabilities seem to be working fine.
I should note that when I setup 2005Q4, the free/busy information showed up in Calendar Express, but not Communications Express.
With 6.3, the logs indicate that Calendar Server is sending the free/busy information, and that Communications Express is receiving the free/busy information from Calendar Server, yet all the time slots were showing that the resources I was checking were available, when I know full well that they have busy time slots (which show up on their respective calendars), and the Communications Express logs received those free/busy times from calendar server. I set the time range of the check availability request wide enough to ensure that I should see the busy time slots.
I am completely baffled by this as this is such a major feature (at least for us)--I wouldn't think that this would be a problem across two major releases without anyone else noticing. What could I be doing wrong?
I am using the calmaster account to do this, and I added a couple of resources using delegated administrator. Events show up on the resource calendars as expected. Communications Express receives the correct free/busy information from Calendar Server, but does not display it.
[1755 byte] By [
coletteama] at [2007-11-27 9:11:42]
# 1
Hi,
Sounds like there is some kind of ACL restriction which is blocking you from seeing the availability times.
I just tried this on my own comm-suite-5 install and not only can I see the availability I can see the appointment details.
Try logging in as the owner of the resource calendar within UWC and go to the 'manage calendars' screen. You should be able to edit the permissions of the resource calendar in here.
Also are these calendar in different domains or the same domain? There can be additional cross-domain search/view permissions that may being interfering with viewing the availability.
Finally, make sure the event itself hasn't been created as 'private' for some reason.
Regards,
Shane.
# 2
Everything is in one domain right now (I am just trying to get a simple case working).
When I look at the resource calendar itself (logged is as the owner, which is calmaster), I can see everything about all events on the reosurce calendar.
The default acl for resource calendars is the same one that comes by default with Calendar Server (which grants all users permissions to see free/busy info).
When I edit the resource calendar in Communications Express, "Anyone can view my availability", "Anyone can read my calendar", and "Anyone can invite me to an event" are all enabled, yet the availability does not show busy in the time slots where the resource has scheduled events on its calendar--everything remains as available (white).
The events for which the resource is scheduled are public events.
Any other ideas?
Thank you for replying--any other suggestions or ideas that you or anyone else can think of are more than welcome. I really need to get this working!
Colette
# 3
Somehow things are working all of a sudden. Not entirely sure of the problem. I had installed the latest patches to try to fix it, but that was not working originally.
Today, I tried creating some new events and resources (after applying the patch) and availability started working for events and resources created after the patch was applied.
Availability is still not working for events and resources created prior to the patch (and still aren't). But, since I am just getting started and only setting up for a demo at this point, it is not a huge impact.
