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Can't get unread email count by folder in webmail

Sun Java(tm) System Messaging Server 6.2-8.04 (built Feb 28 2007)

libimta.so 6.2-8.04 (built 19:20:35, Feb 28 2007)

SunOS x4203-2 5.10 Generic_118855-36 i86pc i386 i86pc

I have found a bug report in the following URL that seem to have addressed the very

issue that I am trying to solve:

http://sunsolve.sun.com/search/advsearch.do?collection=PATCH&type=collectio ns&max=50&language=en&queryKey5=120230&toDocument=yes

4762429 Folder view in webmail : read/unread counts for each folder

However my webmail view does not show read/unread messages by default and I have had no luck for about a week perusing google and docs.sun.com trying to find any mention of how/where to turn this feature on.

Can anyone on this list point me in the right direction?

PS. I know that the link I posted above says Redhat but the Solaris page (which is harder to find) has the same bug and same patch fix.

[966 byte] By [emanners@fsu.edua] at [2007-11-27 8:01:37]

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# 1

The patch you show is for Messaging 6.3. Since Messaging 6.3 has been released, no further public patches will be released for 6.2.

jay_plesseta at 2007-7-12 19:43:44 >

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# 2

Ok Jay. So it seems that you have implicitly said that once we upgrade to 6.3 this feature 'does' exist. Is this the truth?Thanks for you time.

emanners@fsu.edua at 2007-7-12 19:43:44 >

# 3

The feature you're looking for, that isability to see read/unread messages in all foldershas never been part of the webmail client in any version of messaging Server.It has been added to version 6.3. You cannot get it without getting 6.3

jay_plesseta at 2007-7-12 19:43:44 >

# 4

Hi,

Although the RFE (request for enhancement) you mentioned was implemented some time back, it wasn't enabled by default, hence you need to enable it using the following.

./configutil -o local.service.http.showunreadcounts -v yes

./stop-msg http; ./start-msg http

NOTE: The RFE is only for UWC webmail UI, not for webmail classic (messenger express).

Regards,

Shane.

p.s. it works with 6.2 UWC

shane_hjortha at 2007-7-12 19:43:44 >

# 5

Thanks for the Reply.

I ran the configutil command as you suggested and did the stop/start also. That did not seem to help. I also tried a 'create-war' just in case.

I did some searching and found a webpage that mentioned that the value for 'local.service.http.showunreadcounts' was boolean so I tried using '1' and 'true' both to no avail.

When I run './configutil -o local.service.http.showunreadcounts' I *do* get back the value that I set so everything looks fine from there. Any other ideas?

Thanks.

emanners@fsu.edua at 2007-7-12 19:43:44 >

# 6

Hi,You are using the UWC interface to read your email right, not messenger express?What version of UWC are you using (showrev -p | grep uwc).Regards,Shane.

shane_hjortha at 2007-7-12 19:43:44 >

# 7

Yes I am making sure that I am in the UWC.

When I run the 'showrev' command I get this:

Patch: 118541-21 Obsoletes: 117288-99, 117820-13, 119157-07 Requires: Incompatibles: Packages: SUNWuwc

Patch: 118541-42 Obsoletes: 117288-99, 117820-13, 119157-07 Requires: Incompatibles: Packages: SUNWuwc

Thanks.

Edson.

emanners@fsu.edua at 2007-7-12 19:43:44 >

# 8

Hi,I suggest you log a Sun support case as it works for me.Regards,Shane.

shane_hjortha at 2007-7-12 19:43:44 >

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Can't get unread email count by folder in webmail

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