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SMTP Error 5.1.1 ... User Unknown Error

Hi All,

I have installed Sun Java System Mesaaging Server 2005Q4 version. I have to configure the domain such that it doesnt conflict with the default domain in the organization. Say, if the default domain is abc.com, I have to a create a domain x123.abc.com where x123 will be the hostname.

I am not sure if this is possbile, but when I tried to sent email by making x123.abc.com as my default domain I get the SMTP error 5.1.1 while trying to send the mail.

It would be really helpful if someone could help me.

Thanks & Regards,

Soma.

[580 byte] By [s2810a] at [2007-11-27 7:41:55]

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# 1

Do you have an MX and A record for x123.abc.com, does it point to this 2005Q4 machine? Check that DNS is doing what you expect.

Is x123 a hosted domain? E.g. is the domain abc.com also running in this instance of iMS 2005Q4?

Are you addressing the message to user@x123.abc.com?

Are you using smtp auth - if so, are you including the user/password combo as credentials?

starman7a at 2007-7-12 19:22:38 >

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# 2

More, what is the mail address you're sending to? What is the value you put in LDAP? run:imsimta test -rewrite -debug <user's mail address>and put the results here.

jay_plesseta at 2007-7-12 19:22:38 >

# 3

Hi and thanks for the response,

Firstly I am not using MX and x123 will be my host machine where I have installed my Messaging. I am not using smtp auth, I am addressing the message to user@x123.abc.com.

And for Jay,

I tried to send mail from and to the admin user Store.Administrator@s1009.prodapt.com.

I ran the command imsimta and the result is below,

root@s1009 # clear

root@s1009 # ./imsimta test -rewrite -debug Store.Administrator@s1009.prodapt.com

Initializing mm_.

Initializing mm_ submission.

Checking identifiers.

*** Debug output from initializing MM for submission:

10:28:27.82: Debug output enabled, message enqueue routines version V6.2-3.04 compiled Jul 15 200501:43:19

10:28:27.82: mmc_winit('l','postmaster@s1009.prodapt.com','0JJN00D02V5FVA00@s1009.prodapt.co m') called.

10:28:27.82: Queue area size 29579486, temp area size 1175898

10:28:27.82:7394871 blocks of effective free queue space available; setting disk limit accordingly.

10:28:27.82:587949 blocks of free temporary space available; setting disk limit accordingly.

10:28:27.82: Rewriting: Mbox = "postmaster", host = "s1009.prodapt.com", domain = "$*", literal = "", tag = ""

10:28:27.82: Rewrite: "$*", position 0, hash table -

10:28:27.82:Found: "$A$E$F$U%$H$V$H@s1009.prodapt.com"

10:28:27.82:Rewrite failed, not forward.

10:28:27.82: Rewrite: "$*", position 1, hash table -

10:28:27.83:Failed.

10:28:27.83: Rewrite: "$*", position 0, rewrite database -

10:28:27.83:Failed

10:28:27.83: Rewriting: Mbox = "postmaster", host = "s1009", domain = "s1009.prodapt.com", literal = "", tag = ""

10:28:27.83: Rewrite: "s1009.prodapt.com", position 0, hash table -

10:28:27.83:Found: "$U%$D@s1009.prodapt.com"

10:28:27.83:New mailbox: "postmaster".

10:28:27.83:New host: "s1009.prodapt.com".

10:28:27.83:New route: "s1009.prodapt.com".

10:28:27.83:New channel system: "s1009.prodapt.com".

10:28:27.83: Looking up host "s1009.prodapt.com".

10:28:27.83:- found on channel l

10:28:27.83: Routelocal flag set; scanning for % and !

10:28:27.83:Checking reverse URL cache for: postmaster@s1009.prodapt.com

10:28:27.83:Applying reverse URL pattern ldap:///$V?$N?sub?$R to: postmaster@s1009.prodapt.com

10:28:27.88:Resulting URL: ldap:///o%3Ds1009.prodapt.com%2Cdc%3Dprodapt%2Cdc%3Dcom?preferredlanguage,mail, mailequivalentaddress?sub?(|(mail=postmaster@s1009.prodapt.com)(mailAlternateAdd ress=postmaster@s1009.prodapt.com)(mailEquivalentAddress=postmaster@s1009.prodap t.com))

10:28:27.88: mmc_open_url called to open ldap:///o%3Ds1009.prodapt.com%2Cdc%3Dprodapt%2Cdc%3Dcom?preferredlanguage,mail, mailequivalentaddress?sub?(|(mail=postmaster@s1009.prodapt.com)(mailAlternateAdd ress=postmaster@s1009.prodapt.com)(mailEquivalentAddress=postmaster@s1009.prodap t.com)), flags = 384

10:28:27.88:URL with quotes stripped: ldap:///o%3Ds1009.prodapt.com%2Cdc%3Dprodapt%2Cdc%3Dcom?preferredlanguage,mail, mailequivalentaddress?sub?(|(mail=postmaster@s1009.prodapt.com)(mailAlternateAdd ress=postmaster@s1009.prodapt.com)(mailEquivalentAddress=postmaster@s1009.prodap t.com))

10:28:27.88:LDAP URL identified

10:28:27.88: URL context #1 will be used

10:28:27.88:Performing URL search on: ldap:///o%3Ds1009.prodapt.com%2Cdc%3Dprodapt%2Cdc%3Dcom?preferredlanguage,mail, mailequivalentaddress?sub?(|(mail=postmaster@s1009.prodapt.com)(mailAlternateAdd ress=postmaster@s1009.prodapt.com)(mailEquivalentAddress=postmaster@s1009.prodap t.com))

10:28:27.93: mmc_read_url result: [cn=Postmaster,ou=Groups,o=s1009.prodapt.com,dc=prodapt,dc=com]

10:28:27.93:URL resolution returned: [cn=Postmaster,ou=Groups,o=s1009.prodapt.com,dc=prodapt,dc=com]

10:28:27.93: mmc_read_url result: [mail] postmaster@s1009.prodapt.com

10:28:27.93:URL resolution returned: [mail] postmaster@s1009.prodapt.com

10:28:27.93:Attribute index: 16

10:28:27.93:LDAP URL produced address postmaster@s1009.prodapt.com

10:28:27.93:No more result to return

10:28:27.93:Override postmaster: postmaster@s1009.prodapt.com

10:28:27.93:Mapped return address: postmaster@s1009.prodapt.com

10:28:27.93:from_access mapping check: ||MAIL|l|postmaster@s1009.prodapt.com|

10:28:27.93:- passed.

10:28:27.93: Rewriting: Mbox = "postmaster", host = "s1009.prodapt.com", domain = "$*", literal = "", tag = ""

10:28:27.93: Rewrite: "$*", position 0, hash table -

10:28:27.93:Found: "$A$E$F$U%$H$V$H@s1009.prodapt.com"

10:28:27.93:Rewrite failed, not forward.

10:28:27.93: Rewrite: "$*", position 1, hash table -

10:28:27.93:Failed.

10:28:27.93: Rewrite: "$*", position 0, rewrite database -

10:28:27.93:Failed

10:28:27.93: Rewriting: Mbox = "postmaster", host = "s1009", domain = "s1009.prodapt.com", literal = "", tag = ""

10:28:27.93: Rewrite: "s1009.prodapt.com", position 0, hash table -

10:28:27.93:Found: "$U%$D@s1009.prodapt.com"

10:28:27.94:New mailbox: "postmaster".

10:28:27.94:New host: "s1009.prodapt.com".

10:28:27.94:New route: "s1009.prodapt.com".

10:28:27.94:New channel system: "s1009.prodapt.com".

10:28:27.94: Looking up host "s1009.prodapt.com".

10:28:27.94:- found on channel l

10:28:27.94: Routelocal flag set; scanning for % and !

***

*** Debug output from rewriting a forward header address:

10:28:27.94: Rewriting: Mbox = "Store.Administrator", host = "s1009.prodapt.com", domain = "$*", literal = "", tag = ""

10:28:27.94: Rewrite: "$*", position 0, hash table -

10:28:27.94:Found: "$A$E$F$U%$H$V$H@s1009.prodapt.com"

10:28:27.94:Rewrite failed, not envelope.

10:28:27.94: Rewrite: "$*", position 1, hash table -

10:28:27.94:Failed.

10:28:27.94: Rewrite: "$*", position 0, rewrite database -

10:28:27.94:Failed

10:28:27.94: Rewriting: Mbox = "Store.Administrator", host = "s1009", domain = "s1009.prodapt.com", literal = "", tag = ""

10:28:27.94: Rewrite: "s1009.prodapt.com", position 0, hash table -

10:28:27.94:Found: "$U%$D@s1009.prodapt.com"

10:28:27.94:New mailbox: "Store.Administrator".

10:28:27.94:New host: "s1009.prodapt.com".

10:28:27.94:New route: "s1009.prodapt.com".

10:28:27.94:New channel system: "s1009.prodapt.com".

10:28:27.94: Looking up host "s1009.prodapt.com".

10:28:27.94:- found on channel l

10:28:27.94: Routelocal flag set; scanning for % and !

10:28:27.94:Rewrite rules result: Store.Administrator@s1009.prodapt.com

10:28:27.94:Checking reverse URL cache for: Store.Administrator@s1009.prodapt.com

10:28:27.94:Applying reverse URL pattern ldap:///$V?$N?sub?$R to: Store.Administrator@s1009.prodapt.com

10:28:27.94:Resulting URL: ldap:///o%3Ds1009.prodapt.com%2Cdc%3Dprodapt%2Cdc%3Dcom?preferredlanguage,mail, mailequivalentaddress?sub?(|(mail=Store.Administrator@s1009.prodapt.com)(mailAlt ernateAddress=Store.Administrator@s1009.prodapt.com)(mailEquivalentAddress=Store .Administrator@s1009.prodapt.com))

10:28:27.94: mmc_open_url called to open ldap:///o%3Ds1009.prodapt.com%2Cdc%3Dprodapt%2Cdc%3Dcom?preferredlanguage,mail, mailequivalentaddress?sub?(|(mail=Store.Administrator@s1009.prodapt.com)(mailAlt ernateAddress=Store.Administrator@s1009.prodapt.com)(mailEquivalentAddress=Store .Administrator@s1009.prodapt.com)), flags = 384

10:28:27.94:URL with quotes stripped: ldap:///o%3Ds1009.prodapt.com%2Cdc%3Dprodapt%2Cdc%3Dcom?preferredlanguage,mail, mailequivalentaddress?sub?(|(mail=Store.Administrator@s1009.prodapt.com)(mailAlt ernateAddress=Store.Administrator@s1009.prodapt.com)(mailEquivalentAddress=Store .Administrator@s1009.prodapt.com))

10:28:27.94:LDAP URL identified

10:28:27.94: URL context #1 will be used

10:28:27.94:Performing URL search on: ldap:///o%3Ds1009.prodapt.com%2Cdc%3Dprodapt%2Cdc%3Dcom?preferredlanguage,mail, mailequivalentaddress?sub?(|(mail=Store.Administrator@s1009.prodapt.com)(mailAlt ernateAddress=Store.Administrator@s1009.prodapt.com)(mailEquivalentAddress=Store .Administrator@s1009.prodapt.com))

10:28:27.99: mmc_read_url result: [uid=admin, ou=People, o=s1009.prodapt.com,dc=prodapt,dc=com]

10:28:27.99:URL resolution returned: [uid=admin, ou=People, o=s1009.prodapt.com,dc=prodapt,dc=com]

10:28:27.99: mmc_read_url result: [mail] Store.Administrator@s1009.prodapt.com

10:28:27.99:URL resolution returned: [mail] Store.Administrator@s1009.prodapt.com

10:28:27.99:Attribute index: 16

10:28:27.99:LDAP URL produced address Store.Administrator@s1009.prodapt.com

10:28:27.99:No more result to return

***

*** Debug output from rewriting a forward envelope address:

10:28:27.99: Rewriting: Mbox = "Store.Administrator", host = "s1009.prodapt.com", domain = "$*", literal = "", tag = ""

10:28:27.99: Rewrite: "$*", position 0, hash table -

10:28:27.99:Found: "$A$E$F$U%$H$V$H@s1009.prodapt.com"

10:28:27.99:Match, pattern = "s1009.prodapt.com", current = "(*domaincheck*)"

10:28:27.99:old state = not checked.

10:28:27.99:Domain check on s1009.prodapt.com.

10:28:27.99:Added domain result 1 to cache for s1009.prodapt.com.

10:28:27.99:new state = succeeded.

10:28:27.99:New mailbox: "Store.Administrator".

10:28:27.99:New host: "s1009.prodapt.com".

10:28:27.99:New route: "s1009.prodapt.com".

10:28:27.99:New channel system: "s1009.prodapt.com".

10:28:27.99: Looking up host "s1009.prodapt.com".

10:28:27.99:- found on channel l

10:28:27.99: Routelocal flag set; scanning for % and !

***

forward channel= l

channel description=

channel user filter=

dest channel filter=

source channel filter =

channel flags #0= BIDIRECTIONAL MULTIPLE IMMNONURGENT NOSERVICEALL

channel flags #1= NOSMTP DEFAULT

channel flags #2= COPYSENDPOST COPYWARNPOST POSTHEADONLY HEADERINC NOEXPROUTE

channel flags #3= NOLOGGING NOGREY NORESTRICTED RETAINSECURITYMULTIPARTS

channel flags #4= EIGHTBIT NOHEADERTRIM NOHEADERREAD RULES

channel flags #5=

channel flags #6= LOCALUSER REPORTNOTARY

channel flags #7= NOSWITCHCHANNEL NOREMOTEHOST DATEFOUR DAYOFWEEK

channel flags #8= NODEFRAGMENT EXQUOTA REVERSE NOCONVERT_OCTET_STREAM

channel flags #9= NOTHURMAN INTERPRETENCODING USEINTERMEDIATE RECEIVEDFROM VALIDATELOCALSYSTEM NOTURN

defaulthost= s1009.prodapt.com s1009.prodapt.com

linelength = 1023

channel env addr type = SOURCEROUTE

channel hdr addr type = SOURCEROUTE

channel official host = s1009.prodapt.com

channel queue 0 name= LOCAL_POOL

channel queue 1 name= LOCAL_POOL

channel queue 2 name= LOCAL_POOL

channel queue 3 name= LOCAL_POOL

channel after params=

channel user name=

urgentnotices = 1 2 4 7

normalnotices = 1 2 4 7

nonurgentnotices= 1 2 4 7

channel rightslist ids =

local behavior flags= %x7

expandchannel =

notificationchannel=

dispositionchannel=

saslswitchchannel=

tlsswitchchannel=

backward channel= l

header To: address= Store.Administrator@s1009.prodapt.com

header From: address= Store.Administrator@s1009.prodapt.com

envelope To: address= Store.Administrator@s1009.prodapt.com (route (s1009.prodapt.com,s1009.prodapt.com)) (host s1009.prodapt.com)

envelope From: address = Store.Administrator@s1009.prodapt.com

name=

mbox= Store.Administrator

Extracted address action list:

Store.Administrator@s1009.prodapt.com

Extracted 733 address action list:

Store.Administrator@s1009.prodapt.com

Address list expansion:

*** Debug output from alias expansion:

10:28:27.99: Inner expand, level = 0, mailbox = Store.Administrator@s1009.prodapt.com

10:28:27.99: Rewriting: Mbox = "Store.Administrator", host = "s1009.prodapt.com", domain = "$*", literal = "", tag = ""

10:28:27.99: Rewrite: "$*", position 0, hash table -

10:28:27.99:Found: "$A$E$F$U%$H$V$H@s1009.prodapt.com"

10:28:27.99:Match, pattern = "s1009.prodapt.com", current = "(*domaincheck*)"

10:28:27.99:old state = not checked.

10:28:27.99:Using result 1 from domain match cache.

10:28:27.99:new state = succeeded.

10:28:27.99:New mailbox: "Store.Administrator".

10:28:27.99:New host: "s1009.prodapt.com".

10:28:27.99:New route: "s1009.prodapt.com".

10:28:27.99:New channel system: "s1009.prodapt.com".

10:28:27.99: Looking up host "s1009.prodapt.com".

10:28:27.99:- found on channel l

10:28:27.99: Routelocal flag set; scanning for % and !

10:28:27.99:Reparsed mailbox: Store.Administrator

10:28:27.99:Reparsed host: s1009.prodapt.com

10:28:27.99:Variant #1 = Store.Administrator@s1009.prodapt.com

10:28:27.99:Variant #2 = *@s1009.prodapt.com

10:28:27.99:Variant #3 = Store.Administrator

10:28:27.99:LDAP URL template identified

10:28:28.00:URL determined to be: ldap:///o%3Ds1009.prodapt.com%2Cdc%3Dprodapt%2Cdc%3Dcom?*?sub?(|(mail=Store.Adm inistrator@s1009.prodapt.com)(mailAlternateAddress=Store.Administrator@s1009.pro dapt.com)(mailEquivalentAddress=Store.Administrator@s1009.prodapt.com))

10:28:28.00:URL context #1 will be used

10:28:28.00:Performing URL search on: ldap:///o%3Ds1009.prodapt.com%2Cdc%3Dprodapt%2Cdc%3Dcom?objectclass,inetusersta tus,mailuserstatus,inetMailGroupStatus,uid,preferredLanguage,mailRoutingAddress, mailDeliveryOption,mail,mailAlternateAddress,mailEquivalentAddress,vacationStart Date,vacationEndDate,mailConversionTag,mailMsgMaxBlocks,mailhost,mailQuota,mailM sgQuota,mailProgramDeliveryInfo,mailDeliveryFileURL,mailDeliveryFile,mailAutoRep lyMode,mailAutoReplySubject,mailAutoReplyText,mailAutoReplyTextInternal,mailAuto ReplyTimeOut,mailSieveRuleSource,mailForwardingAddress,mailDeferProcessing,mgrpM sgRejectAction,mgrpRejectText,mgrpMsgRejectText,mgrpBroadcasterPolicy,mgrpDisall owedBroadcaster,mgrpAllowedBroadcaster,mgrpDisallowedDomain,mgrpAllowedDomain,mg rpMsgMaxSize,mgrpAuthPassword,mgrpModerator,mgrpDeliverTo,memberURL,UniqueMember ,mgrpRFC822MailMember,rfc822MailMember,mgrpErrorsTo,mgrpAddHeader,mgrpRemoveHead er,mgrpMsgPrefixText,mgrpMsgSuffixText,mgmanMemberVisibility,expandable?sub?(|(m ail=Store.Administrator@s1009.prodap10:28:28.06:Scanning LDAP result.

10:28:28.06:Attribute: objectclass

10:28:28.06:Attribute index: 0

10:28:28.06:Attribute: inetuserstatus

10:28:28.06:Attribute index: 1

10:28:28.06:Attribute: mailuserstatus

10:28:28.06:Attribute index: 2

10:28:28.06:Attribute: uid

10:28:28.06:Attribute index: 5

10:28:28.06:Attribute: mailDeliveryOption

10:28:28.06:Attribute index: 13

10:28:28.06:Attribute: mail

10:28:28.06:Attribute index: 16

10:28:28.06:Attribute: mailhost

10:28:28.06:Attribute index: 30

10:28:28.06:Attribute: mailQuota

10:28:28.06:Attribute index: 31

10:28:28.06:Attribute: mailMsgQuota

10:28:28.06:Attribute index: 32

10:28:28.06:Scanning complete, begin actions

10:28:28.06:Possible user object classes: inetLocalMailRecipient+inetmailuser

10:28:28.06:Possible group object classes: inetLocalMailRecipient+inetmailgroup

10:28:28.06:Object class: top