mboxutil moving between partitions resets seen/deleted flags

Messaging version:

Sun Java(tm) System Messaging Server 6.3-0.15 (built Feb 9 2007)

libimta.so 6.3-0.15 (built 19:27:56, Feb 9 2007)

SunOS mail 5.9 Generic_122300-02 sun4u sparc SUNW,Sun-Fire-V440

I'm using mboxutil to move users between partitions. Mostly, this works fine, and I get no trouble reports, but I've had two user complaints now that suddenly everything pops up as unseen, and that deleted messages are back as new.

Sounds to me like the store.usr occasionly gets forgotton or broken.

I'm trying to do this as safely as possible, and have everything scripted:

* Lock the user out by seting 'mailuserstatus=inactive'

* Log the user out by doing 'imsconnutil -k'

* Then use mboxutil to move the user.

Does this sound like a known issue? Are there many other folks seeing this?

[861 byte] By [Capitan_Holy_Hippiea] at [2007-11-27 6:53:15]
# 1
Store.usr is backup for the main db, and shouldn't be getting messed up by mboxutil.I'd be filing a support case.....
jay_plesseta at 2007-7-12 18:27:58 > top of Java-index,E-Mail, Calendar, & Collaboration,Sun Java System Messaging Server...
# 2
Case 65524946 filed. I verified, store.usr and flags in peruser.db get blown away when moving mailboxes between partitions.
Capitan_Holy_Hippiea at 2007-7-12 18:27:58 > top of Java-index,E-Mail, Calendar, & Collaboration,Sun Java System Messaging Server...
# 3
mboxutil -r should only "reset" the peruser flags if the account does not have an entry in the peruser DB. That is a bug too (bug 6410419 - fixed in 118207-61 for 6.2 or latest 6.3 patch).
kellycaudilla at 2007-7-12 18:27:58 > top of Java-index,E-Mail, Calendar, & Collaboration,Sun Java System Messaging Server...
# 4
Han reports this as bug 6570257.The users clearly have entries in the peruser DB. The flags get blown away anyway.
Capitan_Holy_Hippiea at 2007-7-12 18:27:58 > top of Java-index,E-Mail, Calendar, & Collaboration,Sun Java System Messaging Server...