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mail cannot be dequeued

Currently I am facing this problem, this is the mail.log_current

08-Jun-2007 18:31:03.90 13d4.18.26 tcp_localJ 0 justee@streamyx.com rfc822; tang@ori.com.my mailsrv ws3 ([219.95.230.146]) 550 5.7.1 Authentication required Refer http://webmail.tm.net.my/smtpauth.html: tang@ori.com.my

08-Jun-2007 18:31:04.89 13d4.19.29 tcp_localJ 0 juriliew@tm.net.my rfc822; al.usana@yahoo.com mailsrv yourc6b5e4eabc ([219.92.243.31]) 550 5.7.1 Authentication required Refer http://webmail.tm.net.my/smtpauth.html: al.usana@yahoo.com

08-Jun-2007 18:31:05.75 13d4.1a.30 tcp_localJ 0 siatmoi@streamyx.com rfc822; skhipcam@yahoo.com mailsrv IpCam ([60.52.53.117]) 530 5.7.1 Authentication required Refer http://webmail.tm.net.my/smtpauth.html: skhipcam@yahoo.com

08-Jun-2007 18:31:06.01 13d4.19.33 tcp_localJ 0 juriliew@tm.net.my rfc822; pris2go@hotmail.com mailsrv yourc6b5e4eabc ([219.92.243.31]) 550 5.7.1 Authentication required Refer http://webmail.tm.net.my/smtpauth.html: pris2go@hotmail.com

08-Jun-2007 18:31:07.11 13d4.19.36 tcp_localJ 0 juriliew@tm.net.my rfc822; pris2go@hotmail.com mailsrv yourc6b5e4eabc ([219.92.243.31]) 550 5.7.1 Authentication required Refer http://webmail.tm.net.my/smtpauth.html: pris2go@hotmail.com

FYI,

Sun Java(tm) System Messaging Server 6.2-8.04 (built Feb 28 2007)

libimta.so 6.2-8.04 (built 19:28:07, Feb 28 2007)

SunOS smtp2.tm.net.my 5.10 SunOS_Development sun4v sparc SUNW,Sun-Fire-T200

Please help. Thanks

[1499 byte] By [haw_9368a] at [2007-11-27 6:49:39]
«« some tricky IDE work
»» help needed for SCJP
# 1

I think the subject is pretty misleading.

The "J" record means reJect. Means that this system is rejecting these messages, because you are configured to require SMTP authentication, and these messages are coming in without such.

They are not enqueuing, so they aren't there to dequeue.

jay_plesseta at 2007-7-12 18:23:26 > top of Java-index,E-Mail, Calendar, & Collaboration,Sun Java System Messaging Server...
# 2
Ok thanks for the info. By the way, what is the reason causing the messages coming without smtp authentication?
haw_9368a at 2007-7-12 18:23:26 > top of Java-index,E-Mail, Calendar, & Collaboration,Sun Java System Messaging Server...
# 3

Hi,

> Ok thanks for the info. By the way, what is the

> reason causing the messages coming without smtp

> authentication?

The reason is due to the email client sending the message not authenticating to the SMTP server - so it is an email client configuration issue.. I'm not sure how we can explain it any clearer.

Regards,

Shane.

shane_hjortha at 2007-7-12 18:23:26 > top of Java-index,E-Mail, Calendar, & Collaboration,Sun Java System Messaging Server...
# 4

Hi,

Thats absolutely correct as the log says. The Client is sending messages without getting authenticated and so the problem is with the client configuration. In case the client is Outlook Express / MS Outlook, it can be configured by activating "My Server Requires Authentication" check box under the SERVER tab of ACCOUNT SETTING FORM.

yadwendrava at 2007-7-12 18:23:26 > top of Java-index,E-Mail, Calendar, & Collaboration,Sun Java System Messaging Server...
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