I'm not sure I'm posting to the correct forum, but I hope someone can point me to the right one.
I have a Communications Express user that when she logs in, she immediately
sees a a window that says "Invalid mailbox name" . She is able to read her
mail using Outlook just fine.
We've looked at her LDAP record and nothing seems to be unusual.
Can someone point me to the log which might identify the problem?
Thanks.
-- Bob
> version of your server will help.
6.2-8.04, with patch 118207-63 installed.
> Are there any strange characters in the user's uid? Is the user logging with
> their UID or mail address?
They are using their uid "cjoyner" (without the quotes), the same she uses when
she logs using the OC in Outlook where she can get to her E-mail without
problems.
Look at the user's nswmextendeduserprefs - chances are that one of them has nswmextendeduserprefs:: (Note: the double colons indicate that the attribute value is base 64 encoded) and is incorrect usually the one that is supposed to be meDraftFolder=Drafts .
Under some circumsatnces, UWC is putting a space at the end of the
nswmextendeduserprefs: meDraftFolder=Drafts
line when creating it in ldap which causes it to be base64 encoded and also causes the Invalid Mailbox Name when the user tries to login.
We have been fixing users with this issue ever since we upgraded to the UWC front ends where I work.
If this is what your problem is, open a case with sun.
P.S. It is an intermittent problem sometimes it initializes the draft folder properly.
