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boot -r, devfsadm , and drvconfig fail to add disks in OS

when i connect Disk Array with V880, Probe-scsi-all see disks but boot -r, devfsadm , and drvconfig fail to add disks to OS. That means i can't get any disk from Disk Array. so plz let me know how to solve this problem.

[227 byte] By [cueta] at [2007-11-27 5:52:55]

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# 1

What OS?What HBA?How does the controller appear in prtdiag and prtconf?Ther are some Sun cards that do not have drivers on older versions of the OS. So the hardware/OBP can see them, but Solaris will not (until you download and install the drivers).--

Darren_Dunhama at 2007-7-12 15:45:02 >

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# 2

actually My OS is Solaris 8 and i connect the disk Array with V880 using SCSI. i think there is no builtin driver in Solaris 8 . so from where and how can i intall that driver. plz let me know.

cueta at 2007-7-12 15:45:02 >

# 3

Depends on the card.What is the output of /usr/platform/sun4u/sbin/prtdiag?-- Darren

Darren_Dunhama at 2007-7-12 15:45:02 >

# 4

please check the output:

root@smscsrv02 # prtdiag

System Configuration: Sun Microsystems sun4u Sun Fire 880

System clock frequency: 150 MHz

Memory size: 8192 Megabytes

========================= CPUs ===============================================

RunE$ CPUCPU

Brd CPUMHzMB Impl.Mask

-- - - - -

A01200 8.0 US-III+ 11.1

B11200 8.0 US-III+ 11.1

A21200 8.0 US-III+ 11.1

B31200 8.0 US-III+ 11.1

========================= Memory Configuration ===============================

Logical Logical Logical

MCBankBankBank DIMMInterleave Interleaved

Brd IDnumsizeStatusSizeFactorwith

----- --

A00512MBno_status256MB8-way0

A01512MBno_status256MB8-way0

A02512MBno_status256MB8-way0

A03512MBno_status256MB8-way0

B10512MBno_status256MB8-way1

B11512MBno_status256MB8-way1

B12512MBno_status256MB8-way1

B13512MBno_status256MB8-way1

A20512MBno_status256MB8-way0

A21512MBno_status256MB8-way0

A22512MBno_status256MB8-way0

A23512MBno_status256MB8-way0

B30512MBno_status256MB8-way1

B31512MBno_status256MB8-way1

B32512MBno_status256MB8-way1

B33512MBno_status256MB8-way1

========================= IO Cards =========================

Bus Max

IOPort BusFreq Bus Dev,

Brd Type ID Side Slot MHz Freq Func State NameModel

- - - - - - - - -- -- -

I/O PCI9B63333 2,0 okpci-pci8086,b154.0/network (netw+ PCI-BRIDGE

I/O PCI9B63333 0,0 oknetwork-pci108e,abba.11SUNW,pci-ce/pci-bridge

I/O PCI9B63333 1,0 oknetwork-pci108e,abba.11SUNW,pci-ce/pci-bridge

I/O PCI9B63333 2,0 okscsi-pci1000,b.7/disk (block)device on pci-bridge

I/O PCI9B63333 2,1 okscsi-pci1000,b.7/disk (block)device on pci-bridge

I/O PCI9B53333 3,0 okpci-pci8086,b154.0/network (netw+ PCI-BRIDGE

I/O PCI9B53333 0,0 oknetwork-pci108e,abba.11SUNW,pci-ce/pci-bridge

I/O PCI9B53333 1,0 oknetwork-pci108e,abba.11SUNW,pci-ce/pci-bridge

I/O PCI9B53333 2,0 okscsi-pci1000,b.7/disk (block)device on pci-bridge

I/O PCI9B53333 2,1 okscsi-pci1000,b.7/disk (block)device on pci-bridge

I/O PCI9B43333 4,0 okscsi-pci1de1,391.1de1.391.1

I/O PCI9A86666 1,0 okpci-pci8086,b154.0/scsi (scsi)PCI-BRIDGE

I/O PCI9A86666 4,0 okscsi-pci1077,1016/sd (block)QLGC,ISP10160/pci-brid+

I/O PCI9A86666 5,0 okscsi-pci1077,1016/sd (block)QLGC,ISP10160/pci-brid+

I/O PCI9A76666 2,0 okpci-pci8086,b154.0/scsi (scsi)PCI-BRIDGE

I/O PCI9A76666 4,0 okscsi-pci1077,1016/sd (block)QLGC,ISP10160/pci-brid+

I/O PCI9A76666 5,0 okscsi-pci1077,1016/sd (block)QLGC,ISP10160/pci-brid+

No failures found in System

===========================

cueta at 2007-7-12 15:45:02 >

# 5

You're using the cards in slots 7 and 8 (The 1016 cards)?

Make sure you have the updated 'qus' drivers. I think it's part of the recommended patch cluster, but you'd want to search for them anyway.

Do you have a /kernel/drv/sparcv9/qus file? That should be the driver.

Darren

Darren_Dunhama at 2007-7-12 15:45:02 >

# 6

the SUNWqus packages are on Solaris 10's installation media.

They were always an additional install for Solaris 8 and Solaris 9.

They ship (shipped?) on separate CD media in the box with the x6758a HBA (FRU 375-3057).

The software driver packages are currently available from the Sun Download Center.

Go to the A-Z list:

http://www.sun.com/download/index.jsp?tab=2

and select the StorEdge PCI Dual Ultra3 SCSI Host Adapter v1.0 link.

There should be a README in the downloaded zipfile, somewhere.

I cannot remember if a reconfiguration reboot is required after the pkgadd operation (probably yes).

rukbata at 2007-7-12 15:45:02 >

# 7

> The software driver packages are currently available

> from the Sun Download Center.

> Go to the A-Z list:

> http://www.sun.com/download/index.jsp?tab=2

> and select the StorEdge PCI Dual Ultra3 SCSI Host

> Adapter v1.0 link.

> Log in with your download account and pull the

> packages down.

Thanks for the link. I spent several minutes looking for it in the download center, but must have been in the wrong place.

Darren

Darren_Dunhama at 2007-7-12 15:45:02 >

# 8

In a past incarnation, I was in the Hardware support team at Sun (not Storage).

We'd get that call on a daily basis ...

"I installed the LVD card but can't do anything with the disks I've attached to it !"

"Did you install the software?"

"No, why would I ever do that?"

... another Homer Simpson moment.

DOH !

rukbata at 2007-7-12 15:45:02 >

# 9

Thanks for u'r help. Actually i install those package before. but problem is same. today again i download those package and first remove and then install those package. after finishing those package, i put #devfsadm -C" command. after putting this command, system become hang. then i restart the system from another console. but during boot, console show a message "configure /dev and /devices" and hang again. so how to solve this.

thanks

cueta at 2007-7-12 15:45:02 >

# 10

If the packages are working properly, they shouldn't hang the system.

Perhaps either the disk controller or something attached to it has a hardware issue? If the kernel module is locked up, the system will hang.

I don't know any good methods of troubleshooting this. You have to have the drivers for the controller to work. But if they hang the machine, then something is wrong.

Does it hang if just the controller is in the machine with nothing attached to it?

How about if the controller is removed?

Darren

Darren_Dunhama at 2007-7-12 15:45:02 >

# 11

Actually when controller connect to the v880, then during boot, system show a message "configure /dev and /devices" then hang.but when i disconnect the controller from v880, then no problem to boot.thanks

cueta at 2007-7-12 15:45:02 >

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