block by other domains

hello,

My version is iPlanet Messaging Server 5.2 HotFix 1.21 (built Sep 8 2003))

i'm new with messaging, and my server have trouble with sending mail to yahoo.com, hotmail, the mail are being queud here is what i'm having

Ce rapport concerne un message que vous avez envoy?avec les champs d'en-t阾e

suivants :

Return-path: <nadia.schummer@gabontelecom.ga>

Received: from agondje.gabontelecom.ga by agondje.gabontelecom.ga

(iPlanet Messaging Server 5.2 HotFix 1.21 (built Sep 8 2003))

id <0JIV0056GTIHQO@agondje.gabontelecom.ga>; Thu,

31 May 2007 00:30:17 -0100 (GMT)

Received: from gabontelecom.ga (localhost [127.0.0.1])

by agondje.gabontelecom.ga

(iPlanet Messaging Server 5.2 HotFix 1.21 (built Sep 8 2003))

with ESMTP id <0JIN008RY2ILV0@agondje.gabontelecom.ga> for

naddia8@hotmail.com; Sat, 26 May 2007 07:06:21 -0100 (GMT)

Received: from [217.77.77.150] by agondje.gabontelecom.ga (mshttpd); Sat,

26 May 2007 08:06:21 +0000 (GMT)

Date: Sat, 26 May 2007 08:06:21 +0000 (GMT)

From: "Nadia MOMBO (nadia)" <nadia.schummer@gabontelecom.ga>

Subject: test agondje

To: naddya8@yahoo.fr

Cc: naddia8@hotmail.com

Message-id: <1c98b81ccae5.1ccae51c98b8@gabontelecom.ga>

MIME-version: 1.0

X-Mailer: iPlanet Messenger Express 5.2 HotFix 1.21 (built Sep 8 2003)

Content-type: text/html; charset=us-ascii

Content-language: fr

Content-transfer-encoding: 7BIT

Content-disposition: inline

X-Accept-Language: fr

Priority: normal

Votre message a 閠?mis en file d'attente et n'a pas pu 阾re livr?br>pendant 4 jours aux destinataires suivants :

Recipient address: naddia8@hotmail.com

Reason: unable to deliver this message after 4 days

Le syst鑝e de messagerie continuera d'essayer de livrer votre message

pendant 3 jours.

- -

Return-path: <nadia.schummer@gabontelecom.ga>

Received: from agondje.gabontelecom.ga by agondje.gabontelecom.ga

(iPlanet Messaging Server 5.2 HotFix 1.21 (built Sep 8 2003))

id <0JIV0056GTIHQO@agondje.gabontelecom.ga>; Thu,

31 May 2007 00:30:17 -0100 (GMT)

Received: from gabontelecom.ga (localhost [127.0.0.1])

by agondje.gabontelecom.ga

(iPlanet Messaging Server 5.2 HotFix 1.21 (built Sep 8 2003))

with ESMTP id <0JIN008RY2ILV0@agondje.gabontelecom.ga> for

naddia8@hotmail.com; Sat, 26 May 2007 07:06:21 -0100 (GMT)

Received: from [217.77.77.150] by agondje.gabontelecom.ga (mshttpd); Sat,

26 May 2007 08:06:21 +0000 (GMT)

Date: Sat, 26 May 2007 08:06:21 +0000 (GMT)

From: "Nadia MOMBO (nadia)" <nadia.schummer@gabontelecom.ga>

Subject: test agondje

To: naddya8@yahoo.fr

Cc: naddia8@hotmail.com

Message-id: <1c98b81ccae5.1ccae51c98b8@gabontelecom.ga>

MIME-version: 1.0

X-Mailer: iPlanet Messenger Express 5.2 HotFix 1.21 (built Sep 8 2003)

Content-type: text/html; charset=us-ascii

Content-language: fr

Content-transfer-encoding: 7BIT

Content-disposition: inline

X-Accept-Language: fr

Priority: normal

thanks

Pastel

[3310 byte] By [pastela] at [2007-11-27 5:59:35]
# 1

Hi,

You are running an extremely old and unsupported version of messaging server. I suggest you upgrade as soon as possible.

Yahoo.com and hotmail.com are notorious for causing backlogs in mail delivered to them. If messaging server is unable to deliver emails for X days (where X depends on your mail server configuration) then they will bounce back to the sender.

I suggest you start by creating a new channel for hotmail.com/yahoo.fr/yahoo.com traffic to segment the mail off.

Also what do your queues look like (./imsimta qm)? Is this only one particular user being affected or many?

Regards,

Shane.

shane_hjortha at 2007-7-12 16:36:20 > top of Java-index,E-Mail, Calendar, & Collaboration,Sun Java System Messaging Server...
# 2

hello,

here is the ./imsimta qm

# ./imsimta qm

qm.maint> sum

Messages

Channel QueuedSize (Kb)Oldest

-- -- -- --

tcp_yahoo93126.7328 May, 08:03:59

tcp_submit00.00

tcp_local641515.9429 May, 07:05:56

tcp_intranet00.00

tcp_hotmail17963.5128 May, 08:03:59

tcp_auth00.00

tcp_aol773.602 Jun, 01:13:49

reprocess00.00

process00.00

pipe15.734 Jun, 06:15:28

ims-ms00.00

defragment00.00

autoreply00.00

-- -- -- --

Totals985685.50

but the matter still the same.

Thank you

Pastel

pastela at 2007-7-12 16:36:20 > top of Java-index,E-Mail, Calendar, & Collaboration,Sun Java System Messaging Server...
# 3

Hi,

Now that the yahoo.com mail is separated, try the following:

./imsimta qm

dir tcp_yahoo

hist 1

This will give the delivery history of the first message in the tcp_yahoo queue. If you run "hist 2" it will output the history for the second message and so on.

Hopefully it tells us why the connection is failing.

Regards,

Shane.

shane_hjortha at 2007-7-12 16:36:20 > top of Java-index,E-Mail, Calendar, & Collaboration,Sun Java System Messaging Server...
# 4

hello,

that what i have

# ./imsimta qm

qm.maint> dir tcp_yahoo

Mon, 4 Jun 2007 14:09:34 -0100 (GMT)

Data gathered from the queue directory tree

Channel: tcp_yahooSize Queued since

--

1 ZZ0JIQ00E11UINSY.004 28 May 2007 08:03:59

2 ZZ0JIZ008WD0H9ZR.00 20171 Jun 2007 17:53:33

3 ZZ0JIW006XCLI5UB.004 31 May 2007 10:34:53

4 ZZ0JIY008QU7YGZR.0041 Jun 2007 07:37:28

5 ZZ0JIY008RC7ZUZR.0041 Jun 2007 07:38:18

6 ZZ0JIS00MUTYPE12.003 29 May 2007 11:29:38

7 ZZ0JIW0060TG7XYR.0034 31 May 2007 08:40:45

8 ZZ0JIW006B1V4HUB.004 31 May 2007 14:02:41

9 ZZ0JIY0097JF63O3.00 10531 Jun 2007 10:13:15

--

Total size:3127

Grand total size:3127

qm.maint> hist 1

Message id: 1

Filename: /mail/server5/msg-agondje/imta/queue/tcp_yahoo/011/ZZ0JIQ00E11UINSY.00

Transport layer information:

-

Envelope From: address: mbomeyo@gabontelecom.ga

Envelope To: addresses: mbomeyo@yahoo.com

nadia_mombo@yahoo.com

Message delivery history:

-

No history information available

thank you

Pastel

pastela at 2007-7-12 16:36:20 > top of Java-index,E-Mail, Calendar, & Collaboration,Sun Java System Messaging Server...