selection decision

hi,

ive got this problem , i have to design a small code that automatic decides which user to assign a task to. for now i have in mind is just select the person who is handling the least case e.g

user1 handling 10 case

user2 handling 5 case

the system will select user2 to handle new cases. is there any more addition of options to include in which user to select? for e.g priorities

clarence

[430 byte] By [clarenceloha] at [2007-11-27 2:36:07]