Active Sync fails with "The element type "META" must be terminated by t..."

Hi!

We had some resource failures this week at our production environment and now when we restart the appserver, we keep getting this error when trying to start Active Sync:

[#|2007-04-25T04:41:15.332-0300|WARNING|sun-appserver-ee8.1_02|javax.enterprise .system.stream.err|_ThreadID=12;|

[Fatal Error] :1:161: The element type "META" must be terminated by the matching end-tag "</META>".

|#]

It seems there's some incorrect XML lying around, but we have no clue about where to start looking for it. Active Sync doesn't start. It shows the ASync 'refresh' icon beside the resource name, but the SARunner task is not created and the process is not executed (ASync log is not touched).

Does anybody have any idea? It's a quite critical failure since we're having no provisioning at the production environment, so any help is greatly appreciated.

IDM version is 6.0, container is SJSAS 8.1, repo is Oracle. Active Sync resource is DatabaseTable.

Thanks,

Jo鉶.

[1027 byte] By [Joao.Guilherme.Del.Vallea] at [2007-11-27 2:19:59]
# 1

Off the top of my head, ActiveSync would touch a few different categories of objects when starting up.

1) the Resource itself

2) the UserForm associated with the ActiveSync resource (if defined)

3) the ProxyAdministrator User object (if defined)

4) the ActiveSync View

The fastest way to find out what may be open a console session and 'export <filename> default ' and then grep the file for '<META' or open the file in an editor (that can handle large files) and do a find for it.

I just checked our own repository and we don't have any objects that use this tag. The only thing that came up as a potential hit was a MetaView object.

Is it possible that you have a malformed MetaView object? What version of IDM are you running?

Jason>

jsalleea at 2007-7-12 2:20:57 > top of Java-index,Web & Directory Servers,Directory Servers...
# 2
SOLVED.The META message was probably related to Access Manager (there's a Policy Agent) in the instance. The actual problem with Active Sync was something else. We applied hotfix 46 for IDM (infinite recursion) and things are fine now.
Joao.Guilherme.Del.Vallea at 2007-7-12 2:20:57 > top of Java-index,Web & Directory Servers,Directory Servers...