X2100 M2 won't recognize SATA/SAS drives

Hello,

I recently got in an X2100 M2 and am having problems getting an OS on it. I can't get the server to see the hard drives at all. They don't show up in BIOS and when I try to load RHEL 4 ES Update 4, it doesn't see any drives to install the OS on. I also tried using Fedora Core 6 and it loaded the nv_sata driver, but still couldn't find any drives to install the OS on.

I tried booting with the Sun Tools and Drivers CD and the Hardware Diagnostics doesn't see any hard drives either.

I then tried booting with the Solaris 10 CD it came with and that hung upon boot.

To give some more background info:

I downloaded the latest Tools and Drivers CD and upgraded the BIOS/SP (3A15 and 2.91) and the USB ports stopped working until it loaded OS drivers. For example, I couldn't use the keyboard during POST, but once it booted from the RHEL 4 CD and loaded the USB drivers, the keyboard started working again.

I opened a case with Sun and they had never heard of that problem and suggested I downgrade to the previous BIOS. They keyboard wouldn't even work when booting from the Tools and Drivers CD, so I had to setup eLOM and downgrade the BIOS that way. Once I downgraded to 3A12 and 2.70 the keyboard started working perfectly again.

At this point, the server seem to be working great, but I can't get an OS on it, because no OS setup can see the drives.

Any ideas?

Here's another question. The drives have labels on them indicating they are SAS drives, but they are clearly SATA drives. How does that work?\

Thanks a bunch.

Matt

[1618 byte] By [matt.krausea] at [2007-11-27 0:29:35]
# 1

The x2100m2 comes with either SATA II or SAS drives. You'll need to load the SATA or SAS drivers for linux since RedHat doesn't automatically load these drivers. You can specify that linux load these drivers by updating your configuration file (/etc/modules.conf).

Here are the modules we load for RedHat Ent. Linux 3, update 8 for our x2100m2's as defined in modules.conf:

scsi_mod libata sata_nv

truly64a at 2007-7-11 22:32:07 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 2

I'm still having problems with this. I downloaded the drivers and since the instructions are out of date and say to use a floppy disk to load the drivers, I put them on a USB key. It see the driver files, but it is unable to load any of them.

I booted RHEL 4 Update 4 and specified linux dd. It loads the installer and then asks for additional drivers, which I then insert the USB key and choose the file from there and they don't work. It can't load any of the files from the 32bit or 64bit folder.

matt.krausea at 2007-7-11 22:32:07 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 3

I can't even load Windows on it. It doesn't recognize any of those drivers either.Now, I did boot with FC6 and it loaded the sata_nv driver, but it couldn't see either disk to start the install. Anyway, I have a Sun guy coming out in a few minutes and he is going to replace the board. I don't know whether it is a hardware problem at this point though.

matt.krausea at 2007-7-11 22:32:07 > top of Java-index,Sun Hardware,Servers - General Discussion...