Maintenance - v440 HDD replacement problem

Hi all expert out there,

I had a HDD failure on v440, and the customer want to replace the HDD online without shutdown the server, I use the Solaris command below to unconfigure the disk :-

"#cfgadm -c unconfigure c3::dsk/c3t1d0"

The command executed with no error and then I also use the command to check whether the disk is ready for remover :-

#cfgadm -al

c3::dsk/c3t1d0 unavailable connected unconfigured unknown

Status shown the disk is "unconfigured" but the OK-to-Remove LED still does not lit, I also run the "showenvironment" in the ALOM to check the status.


Disk Status Service OK2RM


HDD0 OK OFF OFF

HDD1 OK OFF OFF

HDD2 OK OFF OFF

HDD3 OK OFF OFF


The status shown OK2RM is off, what should I do now, and anyone has the same problem before, please advise, thanks.

[892 byte] By [p010202a] at [2007-11-26 23:03:16]
# 1

Have you reviewed the V440 Administrative Manual?

http://www.sun.com/products-n-solutions/hardware/docs/Servers/Workgroup_Servers/Sun_Fire_V440/index.html

Chapter 6 includes examples of removing mirrored disks as well as removing non-mirrored disks.

Have you used the V440's service contract and opened a support case with Tech Support?

The support engineers in Sun's Storage team would be able to give you guidance.

That's why they're on the payroll.

rukbata at 2007-7-10 13:54:48 > top of Java-index,General,Maintenance...
# 2
Thanks, we actually read through the chapter 6 and follow the procedure but still the same.Now we are looking into Sun Tech Support for help now.
p010202a at 2007-7-10 13:54:48 > top of Java-index,General,Maintenance...