Reconstruct quota for one user
[173 byte] By [thedecha] at [2007-11-27 0:09:19] 
Dear All,I would like to know whether it is possible to reconstruct the quota of one user using the reconstruct command.Many thanks.--Eric
# 1
Well, that sort of depends on what you mean by, "reconstruct the quota". What is the problem you're trying to solve?jay_plesseta at 2007-7-11 16:09:17 >
# 2
Well, I was mistaken.
In fact one of me user has an error message when she logs in to the webmail : "you are using 100% of your quota", but no message is shown in the mailbox.
I have done a recontruct -fire on the mailbox and she still have and error message and still no mail in the inbox.
However, when I look inside the mailbox directory, She does have messages for a total size of 27M with a quota of 25M.
What can i do to make the mails appears in the webmail.
Many thanks.
thedecha at 2007-7-11 16:09:17 >
# 3
What's a "reconstruct -fire"? Reconstruct -r and -r -f are known to me.
Likely, the messages are deleted, and perhaps not expunged from the mailstore.
You may have the reconstruct syntax incorrect, causing your reconstruct to do nothing.
reconstruct -r "the word user"/userid
is the correct syntax.
jay_plesseta at 2007-7-11 16:09:17 >
# 4
There is an option in webmail/uwc to view all messages. Some of my users had the same problem. I can not remember exactly where it is. I had the helpdesk help the user. Once this option is set they will see the messages and then can expunge them.gpeck1a at 2007-7-11 16:09:17 >
# 5
Thanks for your help.
I try the following command :
root@myhost # ./reconstruct -r user/xxx@xxx.net
user/xxx@xxx.net/INBOX
user/xxx@xxx.net/Drafts
user/xxx@xxx.net/Sent
user/xxx@xxx.net/Spam
user/xxx@xxx.net/Trash
But still no message displayed even though the webmail tells me there are 630 messages in the mailbox...
thedecha at 2007-7-11 16:09:17 >
# 6
The way message deletion works:
1. User clicks "delete". Message is marked for deletion. Nothing is deleted.
2. User clicks "empty trash"COpy of message in trash folder is deleted. Original message is still in inbox.
3. User clicks "expunge folders". Server is now allowed to delete messages. They no longer count towards quota. Quota should be updated when the next message is delivered.
4. 11:00 pm. The nightly message purge happens. The message files are deleted.
If your user is in your default domain, you haven't used the correct reconstruct command. Use:
reconstruct -r user/xxx
jay_plesseta at 2007-7-11 16:09:17 >
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