cannot forward email
iPlanet Messaging Server 5.2 Patch 2 (built Jul 14 2004)
libimta.so 5.2 Patch 2 (built 19:30:12, Jul 14 2004)
Some of my users cannot do mail forwarding (forward each new message ) to their non local email such as yahoo or gmail...
I have tried to forward my email to another internal mail server which do not use Messaging Server, it worked, but when I tried to forward my email to external email, it didn't work...
FYI our messaging server used a dedicated IMS server to send email.. and we have 2 filtering server which filter for spam and virus..our messaging server can only receive email from these two servers...
This is what mail.log_current look like when I send the email
06-Mar-2007 11:12:16.80 tcp_localtcp_localE 2 user1@ww.com rfc822;user2@yyy.com user3@yahoo.com imta1.xxx.com (imta1.xxx.com [10.x.x.x])
06-Mar-2007 11:12:16.82 tcp_localims-msE 2 user1@ww.com rfc822;user2@yyy.com user2@ims-ms-daemon imta1.xxx.com (imta1.xxx.com [10.x.x.x])
06-Mar-2007 11:12:16.88 ims-msD 2 user1@ww.com rfc822;user2@yyy.com user2@ims-ms-daemon
[1100 byte] By [
Abu_Iqbala] at [2007-11-26 20:32:53]
# 1
Hi,
What do your queues look like?
./imsimta qm sum
You can see the enqueue record here:
06-Mar-2007 11:12:16.80 tcp_local tcp_local E 2 user1@ww.com rfc822;user2@yyy.com user3@yahoo.com imta1.xxx.com (imta1.xxx.com [10.x.x.x])
But no dequeue record. This may simply indicate that the tcp_local pool is busy processing existing email. Yahoo is a known problem service, their email systems are very flaky.
I would recommend creating a dedicated channel for them.
Shane.
# 2
Hi Shane
This is my queues
Messages
Channel QueuedSize (Kb)Oldest
-- -- -- --
tcp_local1149146104.705 Mar, 00:30:15
tcp_intranet00.00
tcp_auth00.00
reprocess53388.065 Mar, 12:22:56
process00.00
pipe00.00
native00.00
ims-ms5327422.575 Mar, 09:56:12
defragment00.00
autoreply00.00
-- -- -- --
Totals1207176915.33
Do I have to delete this queue mail or can I release them so that tcp_local can process the forwading email...
FYI, I tried to forward email to other services, such as gmail, but the result is
still the same
# 3
I would not remove anything from the queues.You have just over a thousand messages in the tcp_local queue.
I would examine your log further. Every time the server attempts to send these out, and fails, you will see an entry with a " Q " showing the message was re-queued. The failure should be there, too. Let's see what the problem is.
jay
# 5
Hi
This is some of the queued mail message in the mail.log file
07-Mar-2007 13:52:29.83 tcp_localQ 32 e-admin@xxx.com rfc822;user1@xxx.com user1@yahoo.com TCP active open: Failed connect()
Error: Connection timed out
06-Mar-2007 22:04:13.36 tcp_localQ 7 cok_pan@yahoo.com rfc822;user2@xxx.com user2@gmail.com TCP active open: Failed connect()Error: Connection timed out
and the error message is the same for all users who forward their email to external mail (yahoo, gmail, hotmail)
