updatemanager hangs

I have a SF25K with 12 domains (identical) all direct connect to the net (no proxy, no firewall)

From the first domain I was able to run updatemanager, fill in all the fields and get/install the patches ; From the other 11 domains nothing works ; after filling in the fields, it just sits there. showing the little gui (Storing System Information) What gives ?

[373 byte] By [valapona] at [2007-11-26 21:27:31]
# 1
Could you run updatemanager in debug mode:# updatemanager -debugand post the console output from a registration attempt (minus any security sensitive information, of course)?
ForumModeratora at 2007-7-10 3:08:13 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 2

I have got the exact same problem on an Ultra 60 . Fresh install of S10 11/06, tried to register for update manager. With or without contract, it makes no difference. Here is the log from updatemanager -debug :

STDERR: Property not defined: cns.service.swupPortalMgmt.status

Exception in thread "Thread-16" javax.management.RuntimeMBeanException: RuntimeException thrown by the invoke method of the Dynamic MBean

at com.sun.jmx.mbeanserver.DynamicMetaDataImpl.invoke(DynamicMetaDataImpl.java:227 )

at com.sun.jmx.mbeanserver.MetaDataImpl.invoke(MetaDataImpl.java:220)

at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServer Interceptor.java:815)

at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:784)

at com.sun.jdmk.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServe rInterceptor.java:203)

at com.sun.cacao.agent.DispatchInterceptor.invoke(DispatchInterceptor.java:662)

at com.sun.cacao.agent.auth.impl.AccessControlInterceptor.invoke(AccessControlInte rceptor.java:618)

at com.sun.jdmk.JdmkMBeanServerImpl.invoke(JdmkMBeanServerImpl.java:764)at com.sun.cacao.common.instrum.impl.InstrumDefaultForwarder.invoke(InstrumDefault Forwarder.java:106)

at javax.management.remote.rmi.RMIConnectionImpl.doOperation(RMIConnectionImpl.jav a:1408)

at javax.management.remote.rmi.RMIConnectionImpl.access$100(RMIConnectionImpl.java :81)

at javax.management.remote.rmi.RMIConnectionImpl$PrivilegedOperation.run(RMIConnec tionImpl.java:1245)

at java.security.AccessController.doPrivileged(Native Method)

at javax.management.remote.rmi.RMIConnectionImpl.doPrivilegedOperation(RMIConnecti onImpl.java:1348)

at javax.management.remote.rmi.RMIConnectionImpl.invoke(RMIConnectionImpl.java:782 )

at sun.reflect.GeneratedMethodAccessor12.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.ja va:25)

at java.lang.reflect.Method.invoke(Method.java:585)

at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:294)

at sun.rmi.transport.Transport$1.run(Transport.java:153)

at java.security.AccessController.doPrivileged(Native Method)

at sun.rmi.transport.Transport.serviceCall(Transport.java:149)

at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:466)

at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:707)

at java.lang.Thread.run(Thread.java:595)

at sun.rmi.transport.StreamRemoteCall.exceptionReceivedFromServer(StreamRemoteCall .java:247)

at sun.rmi.transport.StreamRemoteCall.executeCall(StreamRemoteCall.java:223)

at sun.rmi.server.UnicastRef.invoke(UnicastRef.java:126)

at com.sun.jmx.remote.internal.PRef.invoke(Unknown Source)

at javax.management.remote.rmi.RMIConnectionImpl_Stub.invoke(Unknown Source)

at javax.management.remote.rmi.RMIConnector$RemoteMBeanServerConnection.invoke(RMI Connector.java:972)

at javax.management.MBeanServerInvocationHandler.invoke(MBeanServerInvocationHandl er.java:201)

at $Proxy9.register(Unknown Source)

at com.sun.cns.basicreg.cacao.SWUPOMCacaoAdapter.registerSystem(SWUPOMCacaoAdapter .java:358)

at com.sun.cns.basicreg.wizard.cli.CmdLineWizard.outCall(CmdLineWizard.java:1581)

at com.sun.cns.basicreg.wizard.cli.CmdLineWizard.output(CmdLineWizard.java:773)

at com.sun.cns.basicreg.wizard.swing.WizardPanel$StoreTask.<init>(WizardPane l.java:1378)

at com.sun.cns.basicreg.wizard.swing.WizardPanel$1.construct(WizardPanel.java:1276 )

at com.sun.cns.basicreg.wizard.swing.SwingWorker$2.run(SwingWorker.java:126)

at java.lang.Thread.run(Thread.java:595)

Caused by: java.lang.NullPointerException

at com.sun.scn.offering.swupom.SWUPOfferingInstance.register(SWUPOfferingInstance. java:340)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.ja va:25)

at java.lang.reflect.Method.invoke(Method.java:585)

at com.sun.jmx.mbeanserver.StandardMetaDataImpl.invoke(StandardMetaDataImpl.java:4 14)

at javax.management.StandardMBean.invoke(StandardMBean.java:323)

at com.sun.jmx.mbeanserver.DynamicMetaDataImpl.invoke(DynamicMetaDataImpl.java:213 )

at com.sun.jmx.mbeanserver.MetaDataImpl.invoke(MetaDataImpl.java:220)

at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServer Interceptor.java:815)

at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:784)

at com.sun.jdmk.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServe rInterceptor.java:203)

at com.sun.cacao.agent.DispatchInterceptor.invoke(DispatchInterceptor.java:662)

at com.sun.cacao.agent.auth.impl.AccessControlInterceptor.invoke(AccessControlInte rceptor.java:618)

at com.sun.jdmk.JdmkMBeanServerImpl.invoke(JdmkMBeanServerImpl.java:764)at com.sun.cacao.common.instrum.impl.InstrumDefaultForwarder.invoke(InstrumDefault Forwarder.java:106)

at javax.management.remote.rmi.RMIConnectionImpl.doOperation(RMIConnectionImpl.jav a:1408)

at javax.management.remote.rmi.RMIConnectionImpl.access$100(RMIConnectionImpl.java :81)

at javax.management.remote.rmi.RMIConnectionImpl$PrivilegedOperation.run(RMIConnec tionImpl.java:1245)

at java.security.AccessController.doPrivileged(Native Method)

at javax.management.remote.rmi.RMIConnectionImpl.doPrivilegedOperation(RMIConnecti onImpl.java:1348)

at javax.management.remote.rmi.RMIConnectionImpl.invoke(RMIConnectionImpl.java:782 )

at sun.reflect.GeneratedMethodAccessor12.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.ja va:25)

at java.lang.reflect.Method.invoke(Method.java:585)

at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:294)

at sun.rmi.transport.Transport$1.run(Transport.java:153)

at java.security.AccessController.doPrivileged(Native Method)

at sun.rmi.transport.Transport.serviceCall(Transport.java:149)

at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:466)

at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:707)

... 1 more

Also, ptree shows this :

4196 /usr/bin/sh /usr/bin/updatemanager -debug

4199 /usr/bin/java -client -jar /usr/lib/patch/swupdate.jar -debug

4208 sh -c /usr/lib/patch/csm

4209 /usr/lib/patch/csm

Any help would be appreciated to get past this problem.

Oh, and I have a service contract (Sun employee...) - but with or without specifying it, it doesn't matter, the machine will not register.

Julien_Pierrea at 2007-7-10 3:08:13 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 3
Please first check if patch 123003-03 is installed as this fixes bug 6509847 which can cause hang on registration and errors similar to your problem.
ForumModeratora at 2007-7-10 3:08:13 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 4

I had installed a vanilla Solaris 10 (11/2006) version on an Ultra-80 and the registration only worked after the patch 123003-03 was applied. That was the only change I made.

I will not describe the GUI actions but it did appear that the registration would never cease. I was a registered account as well. Thank you moderator.

j.k.harrisona at 2007-7-10 3:08:13 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 5

Well, I had S10-06/06 working fine with updatemanager, registered, no problems on my Ultra-60. I tried 11/06 and had nothing but problems, including the installer not asking for machine name, ip address, defaultrouter, etc. I also had the same problem of the "storing information" running forever.

At least now I know about the patch... I went back to 06/06 (from scratch) and all is fine. 244 patches installed from the first run and 116 from the second. Unless there is some compelling reason to try 11/06 again, I will stay where I am for now... As I say, unless there is some compelling reason...

-r

reynagaa at 2007-7-10 3:08:13 > top of Java-index,Administration Tools,Sun Update Connection-System...