What is with the anemic JCAPS support?
Again, can anyone here provide a reliable SUN contact that has authority to do something, or know something?
Tried calling SUN support, but they never heard of SeeBeyond or JCAPS. Every call becomes a marathon ending up with infinite hold.
Hello?
-->Following is the jcaps search in the Sun's offical blog world. You can find blogs from CTO, Architects, Technical Engineers.
Please go ahead and scrap them, I am Sure they will help you
http://onesearch.sun.com/search/blog/index.jsp?qt=jcaps&col=blog&charse t=utf-8
--> "http://blogs.sun.com" - is Sun's official blog.
All the Best
Ram
http://goldstar.seebeyond.com/support/
but you'll need to have a support account for that.
"authority to do" or "to know"
.... in a perfect world ....
Contact Java CAPS Support
Americas
Global Corporate Headquarters
800 E. Royal Oaks Blvd.
Monrovia, Ca. 91016-6347
email: caps-support@sun.com
Toll free 1 800 798 0447
Intl: +1 626 471 6011
EMEA
Sun Microsystems, Ltd.
Java House, Guillemont Park, Minley Road
Blackwater, Camberley GU17 9QG
UK
email: caps-support-emea@sun.com
France
Business hours: 00 800 585 8 42 42
Out of hours: +44 (0) 800 093 9512
Benelux
Business hours: 00 800 585 8 42 42
Out of hours: +44 (0) 800 093 9512
Germany
Business hours: +49 (0) 6102 735177
Out of hours: +44 (0) 800 093 9512
UK & Rest of EMEA
Business hours: +44 (0) 870 060 2185
Out of hours: +44 (0) 800 093 9512
Asia Pacific
SeeBeyond Sydney
Level 1, 151 Clarence Street
Sydney, NSW 2000
Australia
email: caps-support-ap@sun.com
Australia
Toll free 1-800-998-555
New Zealand, Singapore, Malaysia and the Philippines
Toll free +800-998-550-00
Rest of AsiaPac
+61 2 9252 6508