"error in accessing Star office configuration data"
Hi I'm posting this on behalf of someone who has Star Office 7 pre-installed on their PC. They are no longer able to open Star Office and are getting the message in the title above. Their message to me is below:
the exact message is Star office cannot be started due to
an error in accessing Star office configuration data
It is not a trial version it was with the comuter when I bought it from Aldi.
It is Version 7 Star Office. I have not recently added any more programs, or changed the way i am running the computer.
I cannot find this issue reported in the forum. i have found a similar open office issue in the faq.
OpenOffice.org fails to start, and the following error message appears:
OpenOffice can not be started due to an error in accessing the OpenOffice.org configuration data.
Please contact your system administrator.
The following internal error has occurred: Get Storage: "No Content".
The message often occurs because a file named Common.xcu becomes corrupted. In most cases, this file becomes filled with 0s. The problem seems to occur most often in Windows, possibly as a result of a crash or an improper exit while OpenOffice.org was open.
http://documentation.openoffice.org/faqs/various_topics/019.html
are they comparable? if so, could someone advise on transfering the recommended action to Star Office 7? Thanks! Nick
