Impossible to launch the console

Hello,

Since a few weeks, we have a problem to launch the SunMC Console. When login successfully, we have the following error message :

"The Sun Management Center server is being initialized. Retry ?"

Here is the result of the command es-validate :

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This script will help you in validation of Sun (TM) Management Center.

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Validation Tool Version : 3.5 Update 1

Host name: sunmc_server

Number of CPUs: 1

Platform: SUNW,UltraAX-i2

Operting System: SunOS 5.8

Memory size : 1024 Megabytes

Swap space : 770040k used, 2096336k available

JAVA VERSION: "1.4.2_03"

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Sun Management Center Production Environment Installation.

Following layers are installed : SERVER, AGENT, CONSOLE

Installation location: /opt/SUNWsymon

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Sun Management Center installation status:

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PRODUCT : Production Environment

INSTALLATION STATUS : Setup.

DATABASE SETUP: Setup.

COMPLETELY INSTALLED PACKAGES: SUNWescom,SUNWenesi,SUNWesagt,SUNWesaxp,

: SUNWesmib,SUNWesken,SUNWesmod,SUNWesae,

: SUNWesaem,SUNWesgui,SUNWsuagt,SUNWesval,

: SUNWesmcp,SUNWescon,SUNWesjp,SUNWesclt,

: SUNWesjrm,SUNWenesf,SUNWesasc,SUNWescix,

: SUNWsucon,SUNWescli,SUNWesmc,SUNWescdv,

: SUNWenesh,SUNWesdb,SUNWessrv,SUNWessa,

: SUNWesse,SUNWmeta,SUNWesmdr,SUNWesweb,

: SUNWessvc,SUNWsusrv,SUNWessms,SUNWessdv,

: SUNWlgsmc,SUNWesora,SUNWestbl

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PRODUCT : Advanced System Monitoring

INSTALLATION STATUS : Setup.

COMPLETELY INSTALLED PACKAGES: SUNWesamn,SUNWespro,SUNWesip6,SUNWenadm,

: SUNWescam,SUNWedag,SUNWedagx,SUNWedcom,

: SUNWhdrmi,SUNWenedh,SUNWenedp,SUNWed,

: SUNWessmn

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PRODUCT : Workgroup Server

INSTALLATION STATUS : Setup.

COMPLETELY INSTALLED PACKAGES: SUNWeswgi,SUNWeswgs

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Sun Management Center Add-Ons and Versions:

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PRODUCTVERSION

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Production Environment 3.5U1

Advanced System Monitoring 2.0build51 S2.6

Workgroup Server3.5U1_Build18c

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Sun Management Center Patch installation details:

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Installed pacthes: 118933-01,118828-04,118388-06,118388-06,

: 118388-06,118388-06,118388-06,118388-06,

: 118388-06,118388-06,118388-06,118388-06,

: 118388-06,118388-06,118388-06,118388-06

Production Environment : SUNWescom,SUNWenesi,SUNWesagt,SUNWesken,

: SUNWesgui,SUNWsuagt,SUNWescon,SUNWenesf,

: SUNWesdb,SUNWessrv,SUNWessa,SUNWessvc,

: SUNWsusrv,SUNWescom,SUNWenesi,SUNWesagt,

: SUNWesken,SUNWesgui,SUNWsuagt,SUNWescon,

: SUNWenesf,SUNWesdb,SUNWessrv,SUNWessa,

: SUNWessvc,SUNWsusrv,SUNWescom,SUNWenesi,

: SUNWesagt,SUNWesken,SUNWesgui,SUNWsuagt,

: SUNWescon,SUNWenesf,SUNWesdb,SUNWessrv,

: SUNWessa,SUNWessvc,SUNWsusrv,SUNWescom,

: SUNWenesi,SUNWesagt,SUNWesken,SUNWesgui,

: SUNWsuagt,SUNWescon,SUNWenesf,SUNWesdb,

: SUNWessrv,SUNWessa,SUNWessvc,SUNWsusrv,

: SUNWescom,SUNWenesi,SUNWesagt,SUNWesken,

: SUNWesgui,SUNWsuagt,SUNWescon,SUNWenesf,

: SUNWesdb,SUNWessrv,SUNWessa,SUNWessvc,

: SUNWsusrv,SUNWescom,SUNWenesi,SUNWesagt,

: SUNWesken,SUNWesgui,SUNWsuagt,SUNWescon,

: SUNWenesf,SUNWesdb,SUNWessrv,SUNWessa,

: SUNWessvc,SUNWsusrv,SUNWescom,SUNWenesi,

: SUNWesagt,SUNWesken,SUNWesgui,SUNWsuagt,

: SUNWescon,SUNWenesf,SUNWesdb,SUNWessrv,

: SUNWessa,SUNWessvc,SUNWsusrv,SUNWescom,

: SUNWenesi,SUNWesagt,SUNWesken,SUNWesgui,

: SUNWsuagt,SUNWescon,SUNWenesf,SUNWesdb,

: SUNWessrv,SUNWessa,SUNWessvc,SUNWsusrv,

: SUNWescom,SUNWenesi,SUNWesagt,SUNWesken,

: SUNWesgui,SUNWsuagt,SUNWescon,SUNWenesf,

: SUNWesdb,SUNWessrv,SUNWessa,SUNWessvc,

: SUNWsusrv,SUNWescom,SUNWenesi,SUNWesagt,

: SUNWesken,SUNWesgui,SUNWsuagt,SUNWescon,

: SUNWenesf,SUNWesdb,SUNWessrv,SUNWessa,

: SUNWessvc,SUNWsusrv,SUNWescom,SUNWenesi,

: SUNWesagt,SUNWesken,SUNWesgui,SUNWsuagt,

: SUNWescon,SUNWenesf,SUNWesdb,SUNWessrv,

: SUNWessa,SUNWessvc,SUNWsusrv,SUNWescom,

: SUNWenesi,SUNWesagt,SUNWesken,SUNWesgui,

: SUNWsuagt,SUNWescon,SUNWenesf,SUNWesdb,

: SUNWessrv,SUNWessa,SUNWessvc,SUNWsusrv,

: SUNWescom,SUNWenesi,SUNWesagt,SUNWesken,

: SUNWesgui,SUNWsuagt,SUNWescon,SUNWenesf,

: SUNWesdb,SUNWessrv,SUNWessa,SUNWessvc,

: SUNWsusrv,SUNWescom,SUNWenesi,SUNWesagt,

: SUNWesken,SUNWesgui,SUNWsuagt,SUNWescon,

: SUNWenesf,SUNWesdb,SUNWessrv,SUNWessa,

: SUNWessvc,SUNWsusrv

Advanced System Monitoring: SUNWed,SUNWespro,SUNWespro,SUNWespro,

: SUNWespro,SUNWespro,SUNWespro,SUNWespro,

: SUNWespro,SUNWespro,SUNWespro,SUNWespro,

: SUNWespro,SUNWespro,SUNWespro

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Sun Management Center disk-space consumption:

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PRODUCT APPROXIMATE DISK SPACE CONSUMED

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Production Environment : 544771 kB

Advanced System Monitoring: 10806 kB

Workgroup Server: 3706 kB

TOTAL: 559283 kB

Database is located at : /var/opt/SUNWsymon

Free space available on this partition is : 2761045 kB

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Following locales are installed : English

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Information about upgrade from old versions is not available.

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Sun Management Center Ports:

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SUNMC COMPONENTPORT_ID

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agent service1161

trap service 1162

event service163

topology service164

cfgserver service165

cstservice service167

metadata service168

platform service166

grouping service5600

rmi service 2099

webserver_HTTP service8090

webserver_HTTPS service 8443

You are currently running SNMPDX.

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Sun Management Center Server Hosts definitions in domain-config.x:

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SUNMC COMPONENTSERVER_HOST

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agent servicesunmc_server

trap service sunmc_server

event servicesunmc_server

topology servicesunmc_server

cfgserver servicesunmc_server

cstservice servicesunmc_server

metadata servicesunmc_server

platform servicesunmc_server

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Sun Management Center Processes:

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SUNMC SERVICESTATUS

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Java Server Running.

Database servicesRunning.

Grouping serviceRunning.

Event-handler serviceRunning.

Topology serviceRunning.

Trap-handler service Running.

Configuration serviceRunning.

CST service Not Running.

Metadata ServicesRunning.

Hardware serviceRunning.

Web serverRunning.

Sun Management Center AgentRunning.

Platform AgentNot Running.

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/etc/system file is configured correctly for Sun Management Center.

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Privilege level for Sun Management Center users :

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CATEGORY USERS

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esadm: smc_adm

esdomadm: smc_adm

esops: espublic

ALL USERS: smc_adm

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server is local host

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Web server package is installed correctly.

Web Server is up and responding.

Web Server servlet engine is up and responding.

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Validation tool Log file is : /tmp/validation_sunmc_server.070115112435.1561

This problem is becoming very critical for us !

Thanks for advance.

Best regards.

[7401 byte] By [mmoriauxa] at [2007-11-26 15:07:38]
# 1
Can you be a bit more specific about how you startup the console:By X, by webbrowser, by windows client or by webstart ?
peternla at 2007-7-8 8:57:42 > top of Java-index,Administration Tools,Sun Management Center...
# 2
Also check out what the cfgserver.log and server.log under /var/opt/SUNWsymon/log say when you try to login?
achita at 2007-7-8 8:57:42 > top of Java-index,Administration Tools,Sun Management Center...