Why CDM can't mapped my Laptop(XP Pro) drives?
Hello all,
I have installed SGD 4.3.915 in my T2000. I read up the CDM from admin guide and followed the instructions. I have installed SGD Enhancement Module in my TS server( Win server 2003 ) and in the Dell laptop( Win XP Pro ).
I inserted my pen drive to my Dell PC and detected. From my Dell PC( WinXP Pro ), i launch firefox browser and type my sgd url. I choose browser based Webtop and also Classic Webtop and logged in successfully( Not AD integration only Unix ).
Then i launched TS application object and its successfully logged me in to TS environment. To my surprise, i still cannot see my pen drive and hard drive(Dell PC) mapped to my TS user desktop.
I also enable log for CDM and these are the logs;
From cdm/server log:
# cat cdm-server.log
2007/01/25 14:53:16.903 (pid 24626)cdm/server/info #1Sun Secure Global Desktop Software(4.3)
Started CDM server.
From cdm/audit log:
# cat cdm-audit.log
2007/01/25 14:54:27.427 (pid 24626)cdm/audit/info #2Sun Secure Global Desktop Software(4.3)
Connected client for Tarantella user ".../_ens/o=organization/ou=Apprentice Dept/cn=demo1" (mapped to SMB user "demo1816560")
2007/01/25 14:56:39.698 (pid 24626)cdm/audit/info #3Sun Secure Global Desktop Software(4.3)
Disconnected client for Tarantella user ".../_ens/o=organization/ou=Apprentice Dept/cn=demo1" (mapped to SMB user "demo1816560")
From /opt/tarantella/var/log file:
# cat cpe27066_error.log
2007/01/24 23:50:16.689 (pid 27066)cpe/circuit#0
Sun Secure Global Desktop Software(4.3) ERROR:
Failed to connect to service at: /opt/tarantella/var/ttasocket-cdm
I would be much appreciate if somebody can help me to solve the CDM issues.
Looking forward to any respond.
# 1
Dear all,
I would like to update you with my latest troubleshooting findings.
SGD Server Hostname: sgd-01
SGD Server IP: 172.16.200.233
SGD DNS Name: sgd.esuria.com
SGD DNS IP Reply: 172.16.200.233
When i installed SGD software these are the parameters i have set:
Installation type = install 4.30.915
Installation directory = /opt/tarantella
Peer DNS name = sgd-01.esuria.com
HTTP port = 80 [not currently in use]
Archive logs every week? = yes (Sunday 03:00 hours)
From my Dell PC, i launched firefox and type url http://sgd.esuria.com and entered username and password. Then i launch Windows Application Object to login to terminal server and successfully logged in. But the client drive mapping won't work which in result i can't see my pen drive(F).
In the terminal server Event Viewer, i found this error message: " A network component has not started, or the specified name could not be handled.
("F:" "\\sgd-01.esuria.com\Drive F for demo1") ".
I believe my updated troubleshooting steps and findings can give some information to you all.
Thanks in advance.
# 2
>
> SGD Server Hostname: sgd-01
> SGD Server IP: 172.16.200.233
>
> SGD DNS Name: sgd.esuria.com
> SGD DNS IP Reply: 172.16.200.233
>
Interesting, same IP address, but different names?
> In the terminal server Event Viewer, i found this
> error message: " A network component has not started,
> or the specified name could not be handled.
> ("F:" "\\sgd-01.esuria.com\Drive F for demo1") ".
>
from your windows application server, can you resolve sgd-01.esuria.com properly?
Wai.a at 2007-7-8 22:40:23 >
# 3
Hi Wai and thanks for your reply.
Fyi, after reading carefully the error messages from terminal server and i did the following before my lunch break.
I added sgd-01.esuria.com to my DNS entry. Then, i try again launching terminal server full desktop and i found out that my Dell PC pen drive and hard drives were successfully mapped to terminal server.
For now, it seems to solved my problem.
Any suggestions are welcome.
