EXCEPTION_ACCESS_VIOLATION (0xc0000005)

Hello,

I get this error in my log file and the my app server crash:

An unexpected exception has been detected in native code outside the VM.

Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x7C82FC3E

Function=RtlAllocateHeap+0x241

Library=C:\WINDOWS\system32\ntdll.dll

Heap at VM Abort:

Heap

def new generationtotal 5760K, used 2651K [0x10010000, 0x10640000, 0x171d0000)

eden space 5184K, 50% used [0x10010000, 0x102a2b30, 0x10520000)

from space 576K,2% used [0x10520000, 0x105240d8, 0x105b0000)

tospace 576K,0% used [0x105b0000, 0x105b0000, 0x10640000)

tenured generationtotal 50272K, used 44387K [0x171d0000, 0x1a2e8000, 0x50010000)

the space 50272K, 88% used [0x171d0000, 0x19d28db8, 0x19d28e00, 0x1a2e8000)

compacting perm gen total 32256K, used 31976K [0x50010000, 0x51f90000, 0x58010000)

the space 32256K, 99% used [0x50010000, 0x51f4a300, 0x51f4a400, 0x51f90000)

Local Time = Fri Dec 15 11:29:13 2006

Elapsed Time = 164374

#

# The exception above was detected in native code outside the VM

#

# Java VM: Java HotSpot(TM) Server VM (1.4.2_05-b04 mixed mode)

I was looking in the forum and I found that a lot of people have the same error but with different functions or libraries.

My enviroment is the following:

OS. Windows 2003 sp Enterprise Edition

jdk: 1.4.2_05

1.- When is possible to have this kind of exception? why?

2.- is it a problem of the jdk that I'm using?

3.- Could be a problem with the memory parameters (Xmx and Xms ) that I use for my application ?

4.- How can I resolve this problem?

thank you for your help

Lore

[1765 byte] By [Sun_discussiona] at [2007-11-26 13:54:24]
# 1

- Are you using native code? If so, pl. check out:

http://forum.java.sun.com/thread.jspa?threadID=422536&messageID=4231105

- Ref: http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6358748

this bug has been solved by turning off ad blocking in Norton Personal Firewall and by adding www.java.com and Sun Microsystems to the trusdted sites in the firewall...

- Are u using sqlserver? If so, pl. check out

http://support.microsoft.com/kb/830773

To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2000...

- Also: http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=964288&SiteID=1

KarthikRa at 2007-7-8 1:32:56 > top of Java-index,Development Tools,Java Tools...