Login Issues for some users
Hey Folks,
I am running SMC 3.5X and am experiencing problems with some users not being able to login.
I can login as root and some other users, but some new users have the following issues.
1) Using the java console on solaris and windows appears to just timeout. I can see images getting loaded in the server.log file but then I get the message "The Sun Management Center is bing initialized. Retry?".
2) Using the web console I get the message "Error Getting domain Info"
In both cases is I appear to be able to login but can't access the data.
Thanks
[598 byte] By [
spribyl] at [2007-11-26 11:56:44]
# 1
Hi Spribyl,
> 1) Using the java console on solaris and windows
> appears to just timeout. I can see images getting
> loaded in the server.log file but then I get the
> message "The Sun Management Center is bing
> initialized. Retry?".
>
> 2) Using the web console I get the message "Error
> Getting domain Info"
So, using the exact same Console on the exact same system... some users can get in and some can't, right?
I don't know what causes this, but I've seen it before as well. I think in my case it may have been because those users tried the SunMC web interface before the Java interface. If you login to the Java Console, the first time a new user connects it asks them what they want their default Domain to be. If you try to login to the web interface before you've set your Domain in the Java Console it seems to mess up SunMC internally to where you can never set your home domain properly. So you'll never be able to login to anywhere with that account.
I re-ran "es-setup -F" on my SunMC Server, and told it not to save the old info that was in the database. That's going to erase any old alarms you had, but in my case once I did that, and made sure all new users logged into the Java Console at least once before using the web page (to set their domain)... everything worked fine.
I don't know for sure what the problem was, but I've seen the same types of errors you did, twice, and both time those steps fixed it.
Regards,
Mike.Kirk@HalcyonInc.com
http://www.HalcyonInc.com
>
> In both cases is I appear to be able to login but
> can't access the data.
>
> Thanks
# 2
I'm under the assumption that the missing users are supposed to be in the /var/opt/SUNWsymon/cfg/agent-usmusertbl-d.dat file, but they havent been notified by the master yet.(or somehow the usernames were removed). I believe that once the master has pushed out the missing user(s) to the agent that file will be populated and you will be able to log on. (I think even an 'es-config -p agent' has worked for me in the past)
