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I have installed Star Office 8 on a Solaris 10 server. No issues during install, but when I try to start the program, it tries to open - then nothing happens. Can anyone tell me what is going on or what to look for?Thank you.

[239 byte] By [salfdsun] at [2007-11-26 11:14:48]

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# 1

i have the same problem on Oracle enterprise linux x86_64(a type of redhat enterprise linux).who can help us?

yangwenchao at 2007-7-7 3:29:43 >

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# 2

Please can you both provide more information, are you installing as root or just as a standard user? Where are you installing to and from what media. What exact version of OpenOffice / StarOffice are you using?

If you are on SO - is it the trial version or a full version, if so have you looked at your support contract if needs be?

Doozer at 2007-7-7 3:29:43 >

# 3

i use starsuite8,and download from sum.com.install as root. i installed it on 32 plateform ,no problem.but on x86_64 enterprise linux. the problem appears.

softimagehost at 2007-7-7 3:29:43 >

# 4

[root@yangwenchaolinux64 ~]# ps -ef|grep starsuit

root50211 0 21:58 ?00:00:00 /bin/sh /etc/starsuite8/program/soffice -writer

root5029 5021 0 21:58 ?00:00:00 /etc/starsuite8/program/javaldx

root51331 0 22:03 ?00:00:00 /bin/sh /etc/starsuite8/program/soffice -base

root5141 5133 0 22:03 ?00:00:00 /etc/starsuite8/program/javaldx

root5196 5178 0 22:03 pts/100:00:00 grep starsuit

it means that processes had ran on background ,but why didn't window appear

softimagehost at 2007-7-7 3:29:43 >

# 5

root@yangwenchaolinux64 ~]# ps -ef|grep starsuit

root 18154 1 0 23:46 ? 00:00:00 /bin/sh /etc/starsuite8/program/soffice -writer

root 18162 18154 0 23:46 ? 00:00:00 /etc/starsuite8/program/javaldx

root 18196 18129 0 23:46 pts/5 00:00:00 grep starsuit

look at result ,it's very strange process call 'javaldx'

when i kill the process ,the writer appear correctly

why?what purpose is 'javaldx'

and when the windows appeared, the fonts of toolbar was so bad .(simpilfied CN)

softimagehost at 2007-7-7 3:29:43 >

# 6

softimagehost :

I will be honest, I do not know anything about simplified CN fonts so I will not be able to answer that side of things - (can anyone else help here?)

As for the javaldx, I have looked at the known issues list this seems like an occurance of an old bug, at what stage do you get the issue - is it when you are installing or when you are trying to run the application.

Either way, please check you are running the latest version of Java in the first instance.

Thanks

Doozer at 2007-7-7 3:29:43 >

# 7

i got the resault when i tried to run the application,but no response,so i tried to find out whethre the process was running . in fact ,the processes was runnin on backgroup.

so you mean the java bugs lead to the error.how to fix them .and how to update my java version. is that effctive?

thanks

softimagehost at 2007-7-7 3:29:43 >

# 8

Im not sure the best way to update your java - I would download and use the recommended installation method, have a look at:

http://java.com/en/download/manual.jsp

Choose the correct version of Java for the machine you are installing it on, then have a look at the installation instructions at:

http://java.com/en/download/help/5000010600.xml

Give this a shot first and verify that it is working - then you may need to re-install Ooo and this is a good point to start from.

Cheers

Doozer at 2007-7-7 3:29:43 >

# 9

i've updated my java version,but no effect. only delete 'javaldx'.staroffice can run(not only on backgroud),but after delete 'javaldx'.the fonts is unacceptable.what is 'javaldx'.how it work ,and how to fix it.

softimagehost at 2007-7-7 3:29:43 >

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