Star Office 8 problems

Hi list - something has happened to my program. Whilst I can open all my SDC files I cannot open any ODT or SXC files. I run on Windows 2000 Professional and up till now all has been ok.

The error message that I get when I try to open said files is " general error. general input/output error".

I have deleted the program twice and re-installed it twice but to no avail. The files I need to open asap are still there as is the data concerned.

Any ideas?

[478 byte] By [dooz4mo] at [2007-11-26 11:14:43]
# 1

Hi there

I would suggest the following (some of this may appear to be a duplicate - it is just to see what 'bit' is at fault).

1 - Open StarOffice / OpenOffice Text

Does this open ok - can you type and save something? If so the application is ok so far. If not go to the section below about re-install.

If Text opens ok - are you using an older version of star office to open a newer file version?

Can you open any other files - or do all files have the same issue?

Re-Installation

Go through the Windows uninstaller as "Administrator"

When this is complete REBOOT (I know that you don't always have to but I like to with Win)

Next log back in as Administrator

Go to c:\program files

Look for the staroffice / openoffice directory (or wherever you had it originally)

Make sure the folder is completely removed / deleted.

If you have just had to delete it... Reboot! :)

Log back in as administrator

Re-install the application again

If this again does not work please let us know.

Regards

Ben

Doozer at 2007-7-7 3:29:37 > top of Java-index,StarOffice,StarSuite...