Policy Agent 2.1 and IIS 6.0 - Agent stops working

We have a situation where Policy Agent 2.1 installed against IIS 6 works fine

and then stops working until IIS is restarted.

The issue seems to be with the amService-UrlAccessAgent trying to authenticate

against the Access Manager. It works initially but then starts failing with the following

being logged in the amAuthentication.error log:

2006-10-20 16:42:34""Login Failed|module_instance|Application"ApplicationAUTHENTICATION-268dc=gpg,dc=gov,dc=za"Not Available" INFO

UrlAccessAgent 10.142.190.18"cn=dsameuser,ou=DSAME Users,dc=gpg,dc=gov,dc=za"c75ftgi001.gpg.gov.za

We are running Access Manager 7 (2005q4) on Solaris 9.

Cheers

Hannes

[729 byte] By [javahannes] at [2007-11-26 11:00:04]

# 1

I am no expert but try this out.

Go to access Manager console and under Subjects for an org, go to Agents

Create a new agent called the UrlAccessAgent and give it the password same as your shared secred found in the AMConfig.Properties file.

That should probably fix your problem. These suggestions are going by the steps I took to fix this issue.

sujay4d at 2007-7-7 3:13:39 >

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