update tools: Response code 403 errors
Am getting "Response code was 403" from several different sources. My service plan was registered almost a month ago, and I was not having any issue till about a week ago. I am able to log into the sunsolve and sunconnection sites, and am able to register (have redone this multiple times) successfully.
Using GUI Update Manager, on opening, I get message "Error: Unable to download document: "collection/default" Response code was 403"
Looking at Installed Patches, when I click on one that was installed recently, I get "Unable to download document: ReadMe/xxxxx-xx: Cannot Connect to Retrieve README-xxxxxx-xx Authentication failed due to bad credentials"
on command line, ran "smpatch analyze -@", and got "Failure: Response code was 403"
$ cat swupas.error.log
(empty)
$ cat swupas.log
Swup Agent run: Wed Dec 20 14:56:38 EST 2006
** DEBUG ON **
Attempt to get exclusive lock: 1
We have the lock!
prepare to register with Transport
Registration complete
Sleeping 90 secs...
OK, WE'RE AWAKE AGAIN!...
Updated last checkin time in CCR: 19444063
Number of swup server cmds to be executed: 0
smpatch collection name:current
need an analysis update: true
UpdateAnalysis: executing cmd: /usr/sbin/smpatch analyze -@ -C patchpro.patchset=current
UpdateAnalysis: cmd exit code: 1
UpdateAnalysis: cmd output: Failure: Response code was 403
Exiting for now...
Swup Agent finish: Wed Dec 20 14:58:24 EST 2006
*****END swupas.log*****
command "cctrunner -p" runs without incident.
It appears that I am no longer being authenticated by https://getupdates1.sun.com
When I go to sunconnection.sun.com, and log in, My system is there, and it is checking in, but am unable to select the system. Also, on the Summary page, it is not showing any update information, though I know there are updates that I have not installed.
Back at the Update Manager GUI, I am now getting authentication error even on startup of update manager. Have re-registered yet again, but without resolving the authentication problem.
Is this problem on my end, or is it on sunconnection.sun.com end? How can I resolve?
Thanks to all in advance,
Jace
