JES IM 6.1 losing connection through SRA
Hello... wondering if anyone else has experienced this behaviour.
We have Sun JES IM 6.1 running and integrated to our Portal. While running in open mode, the IM client starts properly and performs the SSO as expected. People are able to maintain their IM session without any issues throughout the day.
When starting through secure mode using the SRA gateways, again it starts properly and SSO also works without any issue. After a period of time, the client appears to lose connection and re-establishes itself to the server.
Any ideas what could be causing this to happen?
[600 byte] By [
gfengstad] at [2007-11-26 10:20:35]
# 1
Hi,
How long is the time period before which the reconnection happens ?
One probable reason could be that the session is getting timed out due to inactivity by intermediate proxies.
In which case you could try the following :
If you are using netlet (in SRA) to connect to server , it might be just a case of adjusting the keepalive time for that ....
IM client also has a keepalive time period which can be set in the jnlp - the client will regularly send some ping (whitespace) data to the server so that intermediate proxies dont timeout the connection due to inactivity.
For IM client , you can set the property : "com.sun.im.service.xmpp.session.keepaliveinterval" to a timeout value specified in seconds.
Hope this helps.
Regards,
Mridul
