Can't Iinstall Solaris 10 on Sparc 20 Station Model: 544

Can you add me to your list in order to be notify when someone successfuly install S10 on Sparc20 or Sprac10 ?

Regards,

Please wait while we find an agent to assist you.

You have been connected to Karolina John.

Karolina John: Welcome to Sun Microsystems. How may I help you?

Omar Severino: Why I can't install Solaris 10 on our Sprac 20 ?

Omar Severino: Do I need to do a BIOS upgrade ?

Karolina John: ?

Karolina John: on your SPARC 20?

Omar Severino: Sparc 20 Station

Karolina John: You should be able to install it withour any problems

Karolina John: Wait, I will check it once again for you

Omar Severino: "Harware not compatible"

Karolina John: please wait a moment

Omar Severino: OK

Karolina John: Is it an Ultra 20?

Omar Severino: no

Omar Severino: How can I tell ?

Karolina John: just SPARC 20 station, yes?

Omar Severino: Do you need me to read back to you the model ?

Omar Severino: Sparc Station20 model : 544

Omar Severino: Service Code: S20

Karolina John: ok, I am searching for the details

Omar Severino: thanks

Karolina John: Ok.

Karolina John: So far I see

Karolina John: your machine is not compatible with the S10 because your equipment is to old

Karolina John: we can prove it once again

Karolina John: at

Karolina John: HCL

Omar Severino: I see

Karolina John: at www.sun.com/bigadmin/hcl

Omar Severino: Is there any effort to make it compatible with Solaris 10 ?

Karolina John: Well, an upgrade is mostly welcome

Karolina John: and the migration to S10 may be a good motivation

Omar Severino: this is what I found on your web site .......

Omar Severino: "If your system is not currently listed on the Solaris HCL but you have installed Solaris 10, please consider submitting details of your system so we may share this information with the Solaris user community."

Karolina John: yes,

Karolina John: this is how the hcl works

Omar Severino: sounds like the reason for not being able to install S10 is because you don't have time to do it in your lab

Omar Severino: Can you add me to your list in order to be notify when someone successfuly install S10 on Sparc20 or Sprac10 ?

Karolina John has left the session.

Your agent is experiencing technical difficulties. Please stand by while we re-establish contact or find a new agent...

[2552 byte] By [Sparc20] at [2007-11-26 9:44:33]
# 1
WOW !
Sparc20 at 2007-7-7 0:46:37 > top of Java-index,Solaris Operating System,Solaris Essentials - General Technical Questions...
# 2

... now THAT is what I call skilled out-sourced tech-support.

( outsourced, yes.

skilled, not )

SPARCstation-20? It's not going to happen.

See link at Docs.Sun.Com for supported platforms:

http://docs.sun.com/source/817-6337/chapterHPG.html#BEJFCAEE

... essentially an Ultra-2 or newer (200MHz UltraSPARC-II or faster)

rukbat at 2007-7-7 0:46:37 > top of Java-index,Solaris Operating System,Solaris Essentials - General Technical Questions...