Email woes...
hi,
recently there had been complaints about outgoing mail to be received only hrs later and i realized that most are stuck in queue, not sure for what but they will eventually be sent off, only hrs later...i enabled logging and turned on master_debug for tcp_local channel and can see some transactions encountering smtp routine failure and network read failures...
tcp_local definition:
tcp_local smtp mx daemon mailserver1.abc.com remotehost inner switchchannel identnonelimited subdirs 20 maxjobs 7 pool SMTP_POOL
maytlsserver maysaslserver saslswitchchannel tcp_auth logging master_debug
A failed job on master_debug log:
16:34:18.23: Index into reply string = 9
16:34:18.23: Enhanced status code string: "2.1.5"
16:34:18.23: Got status : "250 2.1.5 <denise.provencher@us.fujitsu.com>... Recipient ok"
16:34:18.23: Index into reply string = 9
16:34:18.23: Enhanced status code string: "2.1.5"
16:34:18.23: Got status : "354 Enter mail, end with "." on a line by itself"
16:34:18.23: Enhanced status code string: "Enter"
16:34:18.23: Write message header/body in one go
16:34:18.25: ... Message header/body, 418 lines ...
16:34:18.25: Sending: "."
16:45:18.26: smtp_pmt_read: [0x0000000b] network read failed
16:45:18.29: smtp_pmt_close: [0x0000000b] status 0
16:45:18.29: SMTP routine failure on file: /local/iplanet/ims/server5/msg-mercury/imta/queue/tcp_local/019/ZZ0J6Z009LJUFB0 H.00
16:45:18.29: Recorded error -- Error reading SMTP packet; response to dot-stuffed message expected
16:45:18.29: Shutting down message dequeue and any open connections
16:45:18.29: End of processing list, connections closed.
Can someone please tell me why this happened? it does not happen for every single email but it does happen quite often, and hence the queue gets clogged...Any help is appreciated. Thanks in advance...
Sj
