Problem with UWC and Mail Filters
Hello,
We recently upgraded from ims5.2 to JES 2005Q4. With have patch -23 installed for UWC and patch -53 installed for the messaging server. Everything is going pretty well except we are having a problem with the mail filters in UWC. It seems that after a short time ( couple hours) the page stops displaying correctly. That is the buttons for example say new button instead of just new. When you click on the new button, you get a application 9 error. We have the java heap set to 1.5 gb and the webserver between .5 and 3% of the CPU. Response is great for all other pages.
Does anybody have any ideas? I have had a case open with Tech support since Last Monday, but still waiting for an answer, so any help would be appreciated.
Thanks,
Gary
[777 byte] By [
gpeck1] at [2007-11-26 10:42:02]
# 4
Hi Jay,
Here is the error I get in the webservers error log file when I click on the new button. I have removed the ipaddress:
[10/Oct/2006:15:16:15] failure (11492): for host xxx.xxx.xxx.xxx trying to POST /base/MailPreferencesSieve, service-j2ee reports: WEB2798: [] ServletContext.log(): Application Error
java.lang.ArrayIndexOutOfBoundsException: 9
at com.sun.uwc.NewFViewBean.setTimeFilterDates(Unknown Source)
at com.sun.uwc.NewFViewBean.beginComponentDisplay(Unknown Source)
at com.iplanet.jato.view.ContainerViewBase.beginDisplay(ContainerViewBase.java:748 )
at com.iplanet.jato.view.RequestHandlingViewBase.beginDisplay(RequestHandlingViewB ase.java:383)
at com.iplanet.jato.taglib.UseViewBeanTag.doStartTag(UseViewBeanTag.java:149)
at _jsps._uwc._common._NewF_jsp._jspService(_NewF_jsp.java:372)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:107)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:908)
at com.iplanet.ias.web.jsp.JspServlet$JspServletWrapper.service(JspServlet.java:68 7)
at com.iplanet.ias.web.jsp.JspServlet.serviceJspFile(JspServlet.java:459)
at com.iplanet.ias.web.jsp.JspServlet.service(JspServlet.java:375)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:908)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.jav a:772)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher. java:471)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.ja va:382)
at com.iplanet.jato.view.ViewBeanBase.forward(ViewBeanBase.java:340)
at com.iplanet.jato.view.ViewBeanBase.forwardTo(ViewBeanBase.java:261)
at com.sun.uwc.MailPreferencesSieveViewBean._newEditHandler(Unknown Source)
at com.sun.uwc.MailPreferencesSieveViewBean.handleNewButtonRequest(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.ja va:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.iplanet.jato.view.command.DefaultRequestHandlingCommand.execute(DefaultRequ estHandlingCommand.java:183)
at com.iplanet.jato.view.RequestHandlingViewBase.handleRequest(RequestHandlingView Base.java:308)
at com.iplanet.jato.view.ViewBeanBase.dispatchInvocation(ViewBeanBase.java:802)
at com.iplanet.jato.view.ViewBeanBase.invokeRequestHandlerInternal(ViewBeanBase.ja va:740)
at com.iplanet.jato.view.ViewBeanBase.invokeRequestHandler(ViewBeanBase.java:571)
at com.iplanet.jato.ApplicationServletBase.dispatchRequest(ApplicationServletBase. java:957)
at com.iplanet.jato.ApplicationServletBase.processRequest(ApplicationServletBase.j ava:615)
at com.iplanet.jato.ApplicationServletBase.doPost(ApplicationServletBase.java:473)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:807)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:908)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:193)
at com.sun.uwc.common.auth.SetCharacterEncodingFilter.doFilter(Unknown Source)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:193)
at com.sun.uwc.common.auth.GZIPFilter.doFilter(Unknown Source)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java: 280)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:509)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java: 212)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:509)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:209)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:509)
at com.iplanet.ias.web
