custom DSNs

we have people who leave the organization. their accounts are purged after a few months (because i like to keep things clean).

when these people continue to receive e-mail, we might want to tell the sender to contact a different address, in addition to what the DSN says, e.g. 5.5.1 (unknown alias)

i know we can set their accounts to different statuses, generating more appropriate DSNs (like account is closed, etc.), and there is always autoreply.

what is the best way to deal w/ this? is there a way to edit the DSN? is this a bad idea? keeping in mind that i like to remove any account that doesn't need to be there - are there any other alternatives?

thanks,

s7

[706 byte] By [starman7] at [2007-11-26 10:08:31]
# 1
might there be a programatic way to forward delivery failures of this type to a specific person, only when the attempt is made to send a message to former employees? perhaps a script could check a list of names/aliases?
starman7 at 2007-7-7 1:50:23 > top of Java-index,E-Mail, Calendar, & Collaboration,Sun Java System Messaging Server...
# 2

Some DSN's text can be edited. There're files for such in your config directory.

You may prefer to use the autoreply function, though. That's easy to do, and can be configured to only give a single reply to each sender, for any reasonable timeperiod.

When you finally purge the accounts, then all the messages will be dumped, or you could do a sieve to filter all incoming messages to the bitbucket.

jay_plesset at 2007-7-7 1:50:23 > top of Java-index,E-Mail, Calendar, & Collaboration,Sun Java System Messaging Server...