Thank You Jay,
The following commands is used
./configutil -o service.http.maxmessagesize -v 10485760
./configutil -o service.http.maxpostsize -v 10485760
./stop-msg http
./start-msg http
Now the system is allowing http and pop clients above 10MB even 20MB. What might have gone wrong. Is it I had lost attachemnt size cap now. regards
Good Day Jay,
Webemail after setting maxmessagesize and maxpost size to 10485760 is working correctly.
And there was no limit set other than webmail, which was allowing outlook users to send larger than 10MB file attachments. - Thanks
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From few remote locations connected thru WAN, users when try to send mail using outlook, recieve returm error message while outlook is trying to send message.
Your message did not reach some or all of the intended recipients.
ERROR:The following recipient(s) could not be reached: The Sun SMTP Transport service failed to deliver the message to this recipient on server xx for the following reason: 1 SMTP connection went away!
Using webmail users are able to send same email.
Is this because of any timeout in SMTP, Can we solve this problem by increasing timeout without increasing the WAN bandwidth; Any implication to this if we increase timeout very high.
Which setting should we try to adjust for this problem. Users from high bandwidth location are able to send same size messages.
Sorry for this long message
Thanks a lot! for the help,
Suresh
Message was edited by:
suru74
Message was edited by:
suru74
The error message implies that the network connection itself closed.
The default SMTP idle timeout is 10 minutes. If you've changed that to less, I suggest changing it back.
Is the problem for all mails from the wan? Just some? Only large ones? How long do successful sends seem to take?