Messenger Express 6 Unable to display embedded images
Hi
Messenger Expresss seems tob unable to display embedded images (gif or jpeg) in the form cid:image.gif and some hosted images. In reference to the the cid:image.gif , when I open the email get an error from the browser that states "Warning: the application cid must be lauched to view this file." or something close to that. It gives me a choice of opening "cid" or canceling. There is also a check box "remember my choice for all files." which I choose and then I get an email full of broken image links.
I've tried this in Firefox and IE the routine is a bit different but the result is the same. No images displayed.
I also used a netflix email I recieved.. some of the images displayed some did not. The ones that did display were from www.netflix.com some of the others hosted on an image server somewhere in the netflix namespace did not.
I'm at a loss. If anyone can shed some light on this I'd be very thankful
Erik
[966 byte] By [
eamallory] at [2007-11-26 8:43:39]
# 1
Version?
There are so many different things that have been fixed along the way, I won't even begin to talk, without a version
What client created these messages? Is it some particular client, or is it all messages with embedded images? Certainly possible the messages aren't correctly forumlated. We see that a lot.
# 2
imsimta version
Sun Java(tm) System Messaging Server 6.2-3.04 (built Jul 15 2005)
libimta.so 6.2-3.04 (built 01:43:03, Jul 15 2005)
SunOS katmai 5.9 Generic_118558-14 sun4u sparc SUNW,Sun-Fire-880
I assume that the Messenger Express version is tangent to the imsimta version. I can't seem to find ME version number.
Firefox/1.5.0.4
IE 6.0.2900.2180.xpsp_sp2_gdr.050301-1519
# 3
Yes, ME version is what you sent me, as well as the rest of it.
However, you didn't answer my other question:
What client created these messages? Is it some particular client, or is it all messages with embedded images? Certainly possible the messages aren't correctly forumlated. We see that a lot.
# 4
As I understand it firefox or IE would be the client. But that depends on what you mean by messages... the error message is what I thought you were referring to. If you are reffering to the email messages. I have no idea what client orginally sent these messages.
In addtion, I've seen the message on google, forwarded fromSJMS 6 to notes, or to gmail. and I have viewed the message with thunderbird using an IMAP connection to the SJMS 6 box. Thunderbird views the message correctly. Gmail displays the forwared message correctly also.
Thanks,
Erik
# 5
I was speaking about what client created the original mail messate.
The "error message" isn't very useful. Is the mail message itself is badly formed, then the problem lies with the client that created it.
You should be able to tell from the headers of the message.
If you have the message file on disk, examine it with a text editor."Message file on disk" means the original file, as stored on the server as a xxx.msg file, not what any client might save to a local disk.
When we work these kinds of things as tech support cases, we start out with this file.
I have no idea what gmail does, so that's not really relevant.
Your IMAP client may be better at displaying badly formed messages than webmail is.
