Integrating Identity Manager & Help Desk packages

Hi - I have several questions about Help Desk packages and Identity Manager dictionary feature.

1) Are there any other Help Desk Automation packages besides Remedy that Identity Manager has been integrated with?

2) Can password policies be configured with dictionary to check for phrases within the password typed by a user? For example, if a user type in 揳bcpassword123? can Identity Manager flag this as invalid since part of the password has a dictionary word?

Thanks!

[496 byte] By [nssun] at [2007-11-26 10:54:28]

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# 1

Hi,We are about to implement self-service password reset and i was wondering if you were able to configure the password policy to check with the dictionary for setting the password?Can you post the code/workflow?Thank you.

idm_newbie at 2007-7-7 3:07:22 >

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# 2

Checking a password against a dictionary is an out of the box option of IDM. If you look under Security and then Policies, look at the password policy. There is a checkbox for checking against a dictionary. To set up the dictionary, you have to add the table to the db schema, then import the dictionary file. I believe it is outlined in the docs.

Good Luck

JimBeard at 2007-7-7 3:07:22 >

# 3

Thank you Jim.I found the docs and going through it...Will continue posting if i have any doubts.

idm_newbie at 2007-7-7 3:07:22 >

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