Failed to install a patch. 120445-01

I just started using "smpatch". Very cool. However, I have a single patch that keeps on popping up which won't install under any circumstance. Is there any way to disable this patch or get it to install?

I'm installing on a V440 with Solaris 9. Here's the error I'm getting:

Aug 9 21:56:12 boffo root: => Thread[Thread-18,5,main] <=Problem installing patches: Received a Manipulable event.

Aug 9 21:56:13 boffo root: => com.sun.patchpro.util.PatchBundleInstaller@a6997 <=Failed to install a patch. 120445-01

Aug 9 21:56:13 boffo patchadd utility failed. Reason code :0

Aug 9 21:56:13 boffo Checking installed patches...One or more patch packages included in 120445-01 are not installed on this system.Patchadd is terminating.

Aug 9 21:56:13 boffo root: [ID 702911 user.alert] => com.sun.patchpro.util.PatchBundleInstaller@a6997 <=Failed to install a patch. 120445-01

Aug 9 21:56:13 boffo patchadd utility failed. Reason code :0

Aug 9 21:56:13 boffo Checking installed patches...One or more patch packages included in 120445-01 are not installed on this system.Patchadd is terminating.

Aug 9 21:56:13 boffo root: => Thread[Thread-18,5,main] <=Problem installing patches: ALERT: Failed to install the patch {0}. 120445-01

ALERT: Failed to install the patch {0}. 120445-01

[1364 byte] By [buckybadger64] at [2007-11-26 9:24:16]
# 1
Hi.Could you take a look in /var/sadm/patch/120445-01/log and see if there is any useful information in there, or post the contents of this file?
ForumModerator at 2007-7-6 23:59:39 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 2
I just checked. The directory "/var/sadm/patch/120445-01" doesn't exist.-Dan
buckybadger64 at 2007-7-6 23:59:39 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 3
Could you download this patch from SunSolve, and try applying it manually? You should get some useful output from the patchadd command.
ForumModerator at 2007-7-6 23:59:39 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 4

Still not much information in the error message. See below...

boffo# patchadd 120445-01

Checking installed patches...

One or more patch packages included in

120445-01 are not installed on this system.

Patchadd is terminating.

boffo# ls -l 120445-01

total 38

-r--r--r--1 rootother13272 Jul 22 2005 LEGAL_LICENSE.TXT

-rw-r--r--1 rootother2093 Aug 18 2005 README.120445-01

drwxr-xr-x3 rootother512 Aug 9 22:29 TSBWvplr.u

drwxr-xr-x3 rootother512 Aug 9 22:29 TSBWvplu.u

-rwxr-xr-x1 rootother195 Jul 12 2005 patchinfo

buckybadger64 at 2007-7-6 23:59:39 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 5
Is this patch listed when you run 'smpatch analyze'?The patch is meant for Toshiba Ultra-3 clones, so shouldn't be offered on a V440
ForumModerator at 2007-7-6 23:59:39 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 6

Yes, "smpatch analyze" says it should install. Is there any way to trick smpatch into thinking it's already installed? Or is it possible to tell it to ignore this patch in the future?

I just loaded this V440 last week with a generic Solaris 9 install. I haven't done anything else with this box, so I'm not sure why no one else is getting this error.

-Dan

buckybadger64 at 2007-7-6 23:59:39 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 7
Can you post the full smpatch analyze output? As well as the output from "uname -a"
ForumModerator at 2007-7-6 23:59:39 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 8
boffo# smpatch analyze120445-01 SunOS 5.9: Toshiba platform token links (TSBW,Ultra-3i)boffo# uname -aSunOS boffo 5.9 Generic_118558-29 sun4u sparc SUNW,Sun-Fire-V440
buckybadger64 at 2007-7-6 23:59:39 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 9

Just out of curiosity, can you do a pkginfo -l on the following two packages -

TSBWvplr

TSBWvplu

Both shouldnt be installed of course but i'm wondering if this patch is being flagged as suitable for your system because of some package db issue.

Also, reviewing previous cases, I've found one from a customer that also had this problem but reported that after they removed another unspecified patch it went away. I know thats not much to go on but perhaps you can review logs to see when this patch first failed and verify the patches installed just previous to that?

ForumModerator at 2007-7-6 23:59:39 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 10

These are the only packages that don't start with "SUNW":

systemIPLTadconAdministration Server Console

systemIPLTadmanAdministration Server Documentation

systemIPLTadminAdministration Server

systemIPLTcons Console Client Base

systemIPLTdsconDirectory Server Console

systemIPLTdsmanDirectory Server Documentation

systemIPLTdsr Directory Server (root)

systemIPLTdsu Directory Server (usr)

systemIPLTjss Network Security Services for Java

systemIPLTnls Nationalization Languages and Localization Support

systemIPLTnspr Portable Runtime Interface

systemIPLTnss Network Security Services

systemIPLTpldapPerLDAP

application NSCPcom Netscape Communicator

buckybadger64 at 2007-7-6 23:59:39 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 11

Hello,

Investigation of another case where the customer was experiencuing the same error determined that this is a result of a prohibitted patch policy within the patch itself.

Patch 120445-01 is a platform patch that requires a legal lincense for the platform. The prohibited policy is due to the legal license within the patch.

When you run smpatch this detects the policy within the patch and prevents it from being installed.

A change request "RFE#6324901" has been raised to create an option for excluding patches to smpatch binary.

Regards,

ForumModerator at 2007-7-6 23:59:39 > top of Java-index,Administration Tools,Sun Update Connection-System...