Unable to register at sun update connection

I'm unable to add one of our systems via updatemanager.

It claims the subscription key already is in use.

Two of our 'Sparc sockets' are still unused. Your installation guide does not provide any means of solving this problem. We've already tried the procedure described in <http://forum.sun.com/jive/thread.jspa?forumID=316&threadID=92208> - to no avail.

'/usr/lib/cc-ccr/bin/ccr -g cns.assetid' returns 258771952.

regards Andreas Dobloug

[486 byte] By [andreasd@unik.no] at [2007-11-26 8:40:31]
# 1

Dear Andreas,

Please send us an email with your contract number and we shall do an entitlement check with you and go over any registration errors you are receiving.

The email address you need is rsc-forum-inbound@Sun.COM

Please also quote the case reference , "[Case 11110545]" in the subject field , thank-you.

ForumModerator at 2007-7-6 22:17:16 > top of Java-index,Administration Tools,Sun Update Connection-System...