"load module" is grayed out in the "Tools menu" (SMC 3.5)
Hello,
I've installed SMC 3.5 Update 1 on a Solaris 8.
There is no problem when creating a new node. But when selecting the "Tools" menu to load a module, the choice "Load module..." is grayed out. So I can't load modules into any node.
When I try a "right-click" on the node, and select "Attribute Editor", I only have "Infos" and "Security" in the new window, but no "Module Manager" and other things as specified in the Sun docs.
During the installation, only the "Advanced System Monitoring" add-on has been selected.
Thanks in advance for your help.
[593 byte] By [
mmoriaux] at [2007-11-26 6:29:29]
# 1
Hi mmoriaux,
> There is no problem when creating a new node. But
> when selecting the "Tools" menu to load a module,
> the choice "Load module..." is grayed out.
When you make a new node(icon) does it look like an icon of a little computer, or does it look like a blue folder?
A blue folder would indicate you're missing files on your SunMC Server for that particular type of hardware... so SunMC doesn't believe it's a real Agent... so it's not giving you the options to do certain things (like load modules)
Regards,
Mike.Kirk@HalcyonInc.com
http://www.HalcyonInc.com
# 2
Thanks for your reply.
You're absolutely right! The icon looks like a blue folder. Can you tell me what kind of files can be missing on the server? The agent is installed on the server itself. Here is the result of the command "uname -a" on the server :
uname -a
SunOS prasvadm03 5.8 Generic_108528-29 sun4u sparc SUNW,Sun-Fire-280R
Best regards.
# 3
> Can you tell me what kind of files can be
> missing on the server?
When you ran the SunMC install script (es-inst) it would have prompted you to install several different bundles (Advance System Monitor, Performance Reporting Manager, etc...). The bundle you need to say "y" to is the "Workgroup Server" package. (http://docs.sun.com/app/docs/doc/817-4071/6mjke3qv6?a=view)
If you're not sure how you answered, es-inst logs to a /var/opt/SUNWsymon/install/(es-inst+timestamp) file you can grep through.
If in doubt, simply run /opt/SUNWsymon/sbin/es-inst again on your SunMC Server (it will prompt for the location of your install files) and the script will re-prompt you for any packages you said no to last time.
If that doesn't fix it, or if you just want to get it working now, there's a workaround to the blue-folder issue:
http://www.halcyoninc.com/support/faq-sunmc2.x.php#Q408
Regards,
Mike.Kirk@HalcyonInc.com
http://www.HalcyonInc.com
# 4
It is working now!
Thanks a lot for your help, you were right about the blue folder. The installation of the "Workgroup Server" add-on didn't solve anything, but the link you gave me has solved my problem.
I just added a new file in the path /opt/SUNWsymon/classes/base/console/cfg to allow the server recognize the machine type.
It's really strange to have to proceed like this to add a new machine type. Moreover, it's not indicated into the administrator guide!
Thanks a lot!
